5 months ago
Toronto, CanadaIntern
Responsibilities
- Design, develop, and deploy Knowledge Assist solutions and proprietary machine learning models.
- Improve reasoning and evaluation for practical AI applications in real-world scenarios.
- Collaborate with front-end and back-end engineers to integrate AI solutions into customer products.
- Help scale AI systems for production performance and reliability across use cases.
- Contribute to AI research, roadmap definition, and solutions for security, cost efficiency, and reliability.
Requirements
- Currently pursuing a bachelor’s or master’s degree in computer science, artificial intelligence, machine learning, or a related technical field.
- Proficiency in Python and familiarity with at least one deep learning framework, such as PyTorch or TensorFlow.
- Strong understanding of machine learning fundamentals and generative modeling.
- Ability to design and analyze experiments involving large-scale datasets.
- Must have work authorization in the country of employment at the time of hire.
Benefits
- Lunch expenses can be reimbursed up to $25 while working in the office.
- Four days of paid time off.
- Role is being hired in the United States and Canada.
Categories
About Cresta
Cresta builds a generative AI platform for contact centers, combining AI agents, real-time agent assistance, conversation intelligence, and quality/coaching tools. It sells enterprise software to customer-support and sales organizations to automate and improve conversations across voice and digital channels. Founded in 2017 and headquartered in Sunnyvale, California, the privately held company counts brands such as Alaska Airlines, Cox Communications, Intuit, United Airlines, and Marriott among its customers.