Senior Solutions Consultant
Everbridge7 days ago
Base Salary
$119k - $140k/yr
Responsibilities
- Develop and maintain expertise in Control Center software solutions and capabilities.
- Lead the design, build, integration, testing, quality control, commissioning, and deployment of Control Center solutions.
- Estimate projects and create detailed customer-facing design and requirements documentation.
- Configure and integrate CCTV, access control, intruder alarm, and other third-party subsystem edge devices.
- Install and configure Control Center solutions at customer and reseller partner locations.
- Train end users and reseller partners on Control Center solutions.
- Maintain deployment quality and documentation in accordance with Statements of Work and Functional Design Specifications.
- Provide feedback to Product and Development teams to improve solutions and commissioning capabilities.
- Participate in factory, site, and user acceptance testing.
- Provide onsite and remote third-level technical support.
Requirements
- Bachelor’s degree in Computer Science or a software-related technical field, or equivalent experience.
- Experience completing at least 10 technical deployment projects in the security industry.
- Experience installing, implementing, testing, and training users on high-level application suites such as document management, fleet management, EPOS, or ERP systems.
- Experience configuring PCs and servers and troubleshooting Windows Server and Desktop operating systems.
- Strong knowledge of database architectures and methodologies, ideally Microsoft SQL Server, with the ability to manipulate data using SQL and object-oriented concepts.
- Excellent knowledge of current Windows Server and Desktop versions.
- Experience with networking principles and IP.
- Strong knowledge of virtual machine environments, Microsoft Clustering, Failover, and High Availability.
- Excellent written, verbal, presentation, requirements-interpretation, and technical-documentation skills.
- Secret Clearance is preferred, or the ability to obtain Secret Clearance is required.
- Experience in the physical security industry is desirable.
Benefits
- Healthcare, dental, parental planning, and mental health benefits.
- Disability income benefits, life and AD&D insurance, and a 401(k) plan with company match.
- Paid time off and fitness reimbursements.
- The role includes onsite customer work and remote technical support.
Tech Stack
Microsoft SQL ServerSQL
Categories
Solutions Engineering
About Everbridge
Everbridge builds a SaaS critical event management and mass-notification platform used by enterprises, hospitals, and government agencies to detect risks, coordinate response, and keep operations running. Its products span emergency notification, IT alerting, incident management, and business continuity, sold by subscription with professional services and integrations. Headquartered in Vienna, Virginia, Everbridge is now privately held by Thoma Bravo and was previously listed on Nasdaq.