2 months ago
Base Salary
$130k - $210k/yr
Responsibilities
- Lead technical discovery and implementation for new enterprise customers
- Build, deploy, and optimize features integrating customer systems with Gradial’s LLM-driven platform
- Develop reusable tools, adapters, and configuration layers for scalable enterprise onboarding
- Collaborate with marketing, operations, and engineering stakeholders to define requirements and iterate on solutions
- Work with product and engineering teams to incorporate field learnings into the core roadmap
- Create technical documentation and implementation playbooks
- Own the performance, reliability, and maintainability of shipped solutions across backend architecture and customer UX
Requirements
- At least 5 years of software engineering or technical implementation experience, ideally in customer-facing contexts
- Programming experience with TypeScript or similar languages and a strong understanding of APIs and systems integration
- Ability to understand unfamiliar enterprise architectures, including CMS, DAM, and workflow tools, and build integration paths
- Strong communication skills with technical and non-technical stakeholders
- Experience working with enterprise customers, particularly in content, marketing, or digital operations
- Experience with LLMs, generative AI pipelines, and agent-style automation frameworks
- Ability to work independently, navigate ambiguity, and take ownership
- Willingness to travel occasionally, less than 10%, for customer discovery, deployment, and relationship building
Benefits
- Medical, dental, and vision insurance
- 401K retirement plan
- Paid time off and paid sick leave
- Employee wellness programs
- Meaningful equity
- Flexible work hours and ownership-oriented work environment
- Occasional customer travel of less than 10%
Tech Stack
Categories
Forward Deployed
About Gradial
Gradial builds an enterprise marketing operations platform that orchestrates tools, workflows, and teams to automate content and campaign execution for marketing organizations. It sells its software to enterprises seeking to streamline complex martech stacks and speed time from idea to launch. Founded in 2023 and headquartered in Seattle, Washington, the company is privately held and focuses on improving omni-channel content operations for large brands.