Base Salary
$147k - $339k/yr
Responsibilities
- Lead deep-dive investigations across diverse services and environments to identify architectural and operational bottlenecks.
- Design and implement deployment pipelines, orchestration frameworks, and automation improvements to increase reliability and release velocity.
- Improve containerization strategy, resource efficiency, and operational workflows with product and service owners.
- Modernize hybrid infrastructure spanning colocation data centers, AWS, OCI, and other cloud providers.
- Drive observability, fault isolation, resilience engineering, availability, and latency improvements.
- Mentor DevOps engineers and promote best practices in automation, monitoring, release engineering, postmortems, SLIs, and SLOs.
Requirements
- 15+ years of experience in DevOps or SRE for large-scale production systems.
- Hands-on experience with Linux systems, networking, distributed systems, and operating and designing low-latency, high-throughput backend services at global scale.
- Knowledge of media or real-time communication systems such as MMR and WebRTC.
- Knowledge of TCP/IP, routing, DNS, load balancing, and packet capture tools.
- Familiarity with colocation data center operations, including hardware provisioning and troubleshooting.
- Experience with Terraform, Ansible, Kubernetes, Docker, and modern CI/CD pipelines.
- Strong problem-solving, debugging, analytical, and systems-level design skills.
- Ability to work across global teams and multiple time zones.
Benefits
- Structured hybrid work approach combining office and remote work environments.
- Benefits and perks supporting physical, mental, emotional, and financial health, work-life balance, and community participation.
- Occasional weekend work may be required.
About Zoom
Bring teams together, reimagine workspaces, engage new audiences, and delight your customers –– all on the Zoom AI-first work platform you know and love. 💙 Zoomies help people stay connected so they can get more done together. We set out on a mission to make video communications frictionless and secure by building the world’s best video product for the enterprise, but we didn’t stop there. With products like AI Companion, Team Chat, Contact Center, Phone, Events, Rooms, Webinar, Contact Center and more, we bring innovation to a wide variety of customers, from the conference room to the classroom, from doctor’s offices to financial institutions to government agencies, from global brands to small businesses. We do what we do because of our core value of Care: care for our community, our customers, our company, our teammates, and ourselves. Our global employees help our customers meet happier, communicate better, and create meaningful connections the world over. Zoomies are problem-solvers and self-starters, working hard to get results and moving quickly to design solutions with our customers and users in mind. Here, you'll find room to grow with opportunities to stretch your skills and advance your career in a collaborative, growth-focused environment. Learn more about careers at Zoom by visiting our careers site: https://careers.zoom.us/home