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AXS

Product Reliability (Support) Engineer

AXS
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11 days ago
Tokyo, JapanEntry Level / Mid Level
H1B Sponsor

Responsibilities

  • Troubleshoot issues within applications and databases.
  • Create unique solutions to issues based on customer requests.
  • Work on various data requests for internal or external customers.
  • Create scripts to update or create data as needed.
  • Collaborate with other departments to resolve issues or data needs.
  • Create and update documentation for issues encountered.
  • Coach junior colleagues in techniques and processes.

Requirements

  • University degree in a computer science or technology field preferred.
  • Bilingual fluency in Japanese and English.
  • Experience with database query languages such as SQL.
  • Experience with database platforms like Oracle, SQL Server, and PostgreSQL.
  • Experience with logging, monitoring, and alerting tools.
  • Preferred experience coding in script languages like JavaScript, bash, or Python.
  • Preferred experience coding in programming languages such as Java or .Net.
  • Preferred experience working in cloud environments.
  • Ability to work under pressure in production environments.
  • Ability to work independently and prioritize multiple tasks.
  • Proficiency in identifying and diagnosing issues within operating systems.
  • Capacity to create innovative solutions to unique system issues.
  • Willingness to work in the Tokyo office on a hybrid basis.

Benefits

  • Opportunity to play an integral role in expanding the global footprint.
  • Work with extraordinary people in a dynamic environment.
  • Contribute to a meaningful mission of revolutionizing the industry.
  • Opportunities for learning and education reimbursement.

Tech Stack

BashJavaJavaScriptMicrosoft SQL Server.NETPostgreSQLPythonSQL

Categories

BackendData EngineeringTesting