Forward Deployed Engineer (NYC)
Rox Data Corp3 days ago
Base Salary
$180k - $200k/yr
Responsibilities
- Own post-sale onboarding end-to-end and help users realize value from their first interaction.
- Act as a technical advisor by mapping customer workflows to Rox and driving product adoption.
- Deliver demos, trainings, and live solutioning sessions remotely and in person.
- Lead integration and technical scoping sessions with GTM and RevOps teams for high-impact proofs of concept.
- Build durable integrations and support customer use cases in complex enterprise environments.
- Capture product feedback and use cases to inform the product roadmap and strategic direction.
- Create internal documentation, playbooks, and enablement content with cross-functional teams.
- Drive user activation and expansion through compelling value narratives.
Requirements
- At least 1 year of experience in B2B SaaS supporting technical customer relationships in pre-sale or post-sale contexts.
- Background in distributed systems and understanding of large-scale IT organizations.
- Programming experience in Python and SQL experience working with large datasets.
- Fluency in AI-native programming and system design.
- Familiarity with GTM methodologies such as MEDDIC, SPIN, and SPICED.
- Ability and interest to work across onboarding, sales engineering, and customer success in a hybrid role.
- Strong communication and presentation skills with both technical and business stakeholders.
- Located in or willing to relocate to New York.
- Ability to work with urgency, scale through process and tooling, and remain customer-focused.
Benefits
- Competitive pay with considerable equity upside.
- Company-paid medical, dental, and vision plans for employees and eligible dependents.
- Company-paid life and AD&D insurance, plus short- and long-term disability coverage.
- 401(k) with automatic enrollment.
- Unlimited PTO, paid sick leave, company holidays, and bereavement leave.
- Up to 20 weeks of paid parental leave at 100% pay.
- Wellness stipend of $375 per quarter, learning stipend of up to $2,000 per year, and internet and cell phone stipend of $25 per month.
- Mental health support, virtual care, care navigation, fertility and family-building support, and backup care membership.
- Pre-tax commuter benefits for transit and parking; San Francisco headquarters perks include catered meals, meal allowances, and rideshare support.
About Rox Data Corp
Rox Data Corp builds AI-powered software and agentic automation to help sales, RevOps, and finance teams secure and grow revenue. Its products cover sales automation, revenue assurance, and fintech workflows, offered as subscription software and services. Founded in 2024 and headquartered in San Francisco, the privately held company maintains an in-office, five-days-a-week policy.