Software Engineer
ServiceNow5 hours ago
Hyderābād, IndiaMid Level / Senior
Responsibilities
- Build clean, scalable, reusable production software using sound engineering architecture and development practices.
- Implement customizable customer-facing product functionality and contribute to new and existing products.
- Integrate with third-party SaaS platforms and identity providers using OAuth 2.0, SAML, and SCIM, including authentication, rate limits, pagination, and error recovery.
- Contribute to AI-powered product capabilities.
- Write unit and integration tests and maintain test coverage as part of the definition of done.
- Debug customer-reported and other product defects with clear root-cause analysis.
- Partner with product managers, UX, and documentation teams to clarify requirements and identify risks.
- Mentor colleagues and promote knowledge sharing.
Requirements
- 3–5 years of professional software development experience building and shipping production software.
- Strong programming fundamentals in Java or a comparable object-oriented language, plus solid JavaScript and TypeScript skills.
- Practical front-end experience with React, Angular, or Vue.
- Working knowledge of relational databases and SQL, including schema design, indexing, and query performance.
- Experience designing and consuming SOAP and REST APIs.
- Familiarity with Git-based workflows and CI/CD pipelines.
- Experience or critical thinking related to integrating AI into work processes, decision-making, or problem-solving.
- Comfort using Claude Code, Cursor, or Copilot, with the judgment to review and validate generated output.
- Awareness of production AI constraints including hallucination handling, evaluation, guardrails, token cost, and data privacy.
- Ability to work independently with minimal supervision, communicate clearly in writing, and participate in Agile/Scrum delivery.
- ServiceNow platform experience with Glide, Flow Designer, or scoped applications is preferred.
- ITAM/SAM or SaaS management experience and knowledge of AWS, Azure, or GCP are preferred.
Benefits
- Regular employee position in the APAC region.
- Flexible work persona, with ServiceNow work arrangements categorized as flexible, remote, or required in office depending on role and location.
- Equal opportunity and accessible application process with reasonable accommodation support.
Tech Stack
Categories
About ServiceNow
ServiceNow builds a cloud platform for enterprise digital workflows, covering IT service management, customer service, HR service delivery, security operations, and operations management, plus tools for custom app development. It sells subscription SaaS to large organizations and public-sector agencies to automate processes and connect data across systems. Founded in 2004 and headquartered in Santa Clara, California, ServiceNow is a public company listed on the NYSE under the ticker NOW.