3 days ago
Riyadh, Saudi ArabiaSenior
Responsibilities
- Define end-to-end BSS architecture across product catalog, order and customer management, billing, and charging.
- Design BSS integrations with CRM, core networks, digital channels, ServiceNow CRM/CSM, analytics, logistics, lawful interception, and eSIM ecosystems.
- Define APIs, data models, and event-driven workflows using TM Forum Open APIs, GSMA standards, and telecom best practices.
- Translate business requirements into scalable solutions while considering vendor capabilities, risks, dependencies, regulations, and operational needs.
- Lead multiple vendors across design, development, integration, testing, deployment, and handover.
- Communicate solutions effectively to business stakeholders and senior management.
Requirements
- Strong experience in telecom BSS architecture.
- Knowledge of service modeling and order-to-activate processes.
- Hands-on experience with vendor management, integration, and data governance.
- Demonstrated experience with eSIM platforms and integrations, including commercial and technical use cases, solution architecture, lifecycle processes, and ecosystem dependencies.
- Hands-on experience integrating telecom BSS platforms with ServiceNow CRM/CSM through API-based process and data integration.
- Practical experience designing and implementing integrations using TM Forum Open APIs, including API selection, mapping, extension, and governance.
Categories
Solutions Engineering
About Capgemini
Capgemini is a global IT services and consulting firm that delivers strategy, cloud, AI, software engineering, and managed services to large enterprises and public-sector clients. Founded in 1967 and headquartered in Paris, it is publicly traded on Euronext Paris and operates in 50+ countries. The group expanded its engineering capabilities by acquiring Altran in 2020, now operating as Capgemini Engineering.