2 months ago
Responsibilities
- Plan and execute end-to-end integration engineering from high-level architecture through code implementation.
- Conduct customer discovery, translate business requirements into technical solutions, and guide high-complexity integrations.
- Serve as the primary technical contact for strategic users and partners, resolving integration issues and operational escalations.
- Provide deep technical support, debugging, testing, proof-of-concept integrations, user-specific test plans, and technical guidance.
- Lead hands-on implementations and advise customers on coding practices, CI/CD, and software architecture.
- Review and optimize integrations for performance, reliability, and efficiency.
- Build tools and analytics, create dashboards, run queries, and generate custom data reports.
- Collaborate with Sales, Solution Architecture, Implementation, Product, and Engineering teams to drive customer outcomes and product improvements.
- Develop reusable processes and share knowledge across the Professional Services team.
Requirements
- At least 6 years of experience in Software Engineering or Integration Engineering.
- Ability to write and debug code in languages such as Go, Java, or C/C++.
- Experience with code-level debugging and using code to solve problems.
- Strong generalist technical experience, including SQL proficiency and understanding of data structures and algorithms.
- Understanding of the payments domain and API security topics.
- Ability to explain product features and API architecture to customers and lead strategic technical conversations.
- Customer-focused approach with the ability to map business requirements into reliable technical solutions.
- Preferred qualifications include open-ended problem-solving ability, willingness to learn and mentor, collaborative and consultative communication, strong problem-solving skills, and technical writing ability.
About Stripe
Stripe builds financial infrastructure for internet businesses, offering APIs and tools for online and in‑person payments, subscriptions, marketplaces/payouts, fraud prevention, identity, tax, issuing, and treasury. It monetizes through per‑transaction fees and SaaS pricing for advanced products. Founded in 2010 and headquartered in South San Francisco, Stripe is privately held and serves companies from startups to large enterprises worldwide.