2 months ago
London, United KingdomEntry Level / Mid Level
Responsibilities
- Build Generative AI and AI agent solutions for customer operations, internal automation, and lending operations.
- Design prompts, workflows, and evaluation processes to improve AI system reliability and usefulness.
- Integrate LLMs with internal tools, APIs, databases, and business systems.
- Write clean, scalable, and maintainable Python code.
- Prototype, test, measure impact, and iterate on AI solutions based on business needs.
- Collaborate with UK and Shenzhen teams to identify high-value AI use cases.
- Improve production reliability through testing, logging, monitoring, fallback handling, and appropriate human review.
- Stay current with AI trends and propose practical business applications.
Requirements
- Ideally, 1–3 years of hands-on experience in software engineering, AI, machine learning, automation, or related technical work.
- Strong Python skills, including API integrations, data processing, asynchronous programming, and clean code practices.
- Understanding of Generative AI concepts including LLMs, embeddings, RAG, prompt engineering, structured outputs, and model limitations.
- Familiarity with prompt design patterns, evaluation methods, and techniques for improving reliability and reducing hallucinations.
- Interest in AI agents and workflow design, including tool calling, task planning, memory, orchestration, and human-in-the-loop systems.
- Ability to experiment quickly, learn new tools, and turn ambiguous business problems into working solutions.
- Clear communication skills with technical and non-technical teams.
- Preferred experience with practical LLM applications, agentic workflows, evaluation, cloud AI platforms, financial services, consumer lending, credit risk, collections, operations automation, or AI coding tools.
Benefits
- Hybrid work with three days per week in the London office.
- Equity participation.
- 25 days of annual holiday plus eight bank holidays.
- Two paid volunteering days per year.
- One month of paid sabbatical after four years.
- Employee loan.
- Free gym membership through WellHub.
- Team wellness budget for activities such as yoga, tennis, or bouldering.
