Solutions Engineer, Retail
OpenAI
22 days ago
San Francisco, CA, USA
Staff+
Base Salary
$221k - $278k/yr
Responsibilities
- Deliver exceptional pre-sales customer experiences for large Retail prospects.
- Demonstrate how OpenAI’s products can meet business needs and deliver value.
- Build and present demos, scope use cases, and recommend architectural patterns.
- Create and maintain documentation, guides, and FAQs for pre-sales processes.
- Develop strong customer relationships during evaluation and purchasing.
- Gather and relay customer feedback to internal teams for product planning.
- Address security and compliance questions and guide customers to resources.
Requirements
- 10+ years of experience in a technical pre-sales or similar role.
- 3+ years of experience selling to Retail customers.
- Thorough understanding of IT security principles for B2B SaaS products.
- Foundational training in programming languages like Python or Javascript.
- Experience delivering prototypes of Generative AI or traditional ML solutions.
- Effective presentation and communication skills for diverse audiences.
- A humble attitude and eagerness to support team success.
Benefits
- Hybrid work model with 3 days in the office per week.
- Relocation assistance for new employees.
Tech Stack
JavaScriptPython
Categories
AI & MLSecurity