1 day ago
Base Salary
$133k - $156k/yr
Responsibilities
- Lead demand backlog meetings and collaborate with stakeholders to prioritize initiatives and enhancements.
- Design scalable, secure, sustainable ServiceNow solutions aligned with enterprise architecture standards.
- Present solution designs, technical recommendations, and architecture decisions to governance forums and Architecture Review Boards.
- Manage change requests, deployment planning, release coordination, and production readiness activities.
- Perform hands-on ServiceNow development and configuration while providing technical leadership to delivery teams.
- Drive backlog refinement, sprint planning, testing, deployment, and continuous improvement activities.
- Lead distributed technical teams and mentor ServiceNow developers.
Requirements
- Extensive experience as a ServiceNow Solution Architect, Technical Architect, or Lead Technical Consultant.
- Deep expertise in ServiceNow ITSM, including Incident, Problem, Change, Request, Knowledge Management, and Service Catalog.
- Hands-on experience with Business Rules, Client Scripts, Script Includes, UI Policies, UI Actions, Flow Designer, Workflows, ACLs, Notifications, Update Sets, and integrations.
- Experience creating technical solution designs and presenting architecture recommendations to governance boards and senior stakeholders.
- Strong understanding of Agile delivery, demand management, backlog refinement, sprint planning, testing, release management, and deployments.
- Experience leading distributed technical teams and mentoring ServiceNow developers.
- Excellent communication, stakeholder management, and problem-solving skills.
- ServiceNow Certified System Administrator, ServiceNow Certified Implementation Specialist, REST and SOAP integration experience, IntegrationHub experience, and experience with third-party platforms are preferred.
- Experience with ServiceNow ITOM, ITAM, HRSD, CSM, SPM, SecOps, FSM, and large-scale ServiceNow transformation or modernization initiatives is preferred.
Benefits
- Remote full-time position open to qualified applicants in the United States.
- Medical, dental, vision, and life insurance.
- Paid holidays and paid time off.
- 401(k) plan and contributions.
- Long-term and short-term disability coverage.
- Paid parental leave.
- Employee Stock Purchase Plan.
- Applicants will be accepted until November 15, 2026.
Tech Stack
SOAP
Categories
Solutions Engineering
About Cognizant
Cognizant is a public IT services and consulting firm that designs, builds, and runs enterprise technology, including digital engineering, cloud modernization, data/AI, and managed services. It sells consulting, systems integration, and outsourcing on multi-year engagements to large enterprises in healthcare, banking, retail, communications, and manufacturing. Founded in 1994 and headquartered in Teaneck, New Jersey, Cognizant is NASDAQ-listed (CTSH) and a Fortune 500 company.