4 months ago
Amsterdam, NetherlandsStaff+
Responsibilities
- Design and implement technical architectures for Dynamics 365 Customer Engagement solutions according to best practices and standards.
- Integrate Dynamics 365 Customer Engagement with business applications using relevant technologies and platforms.
- Review technical deliverables from the development team and provide feedback and guidance.
- Troubleshoot and resolve technical issues throughout the project lifecycle.
- Document technical designs, architectures, changes, and enhancements.
- Mentor and coach junior developers and architects.
- Support customers in achieving business goals and completing digital transformation initiatives.
- Own the overall technical solution and relationships with customer stakeholders.
Requirements
- Experience consulting on and delivering CRM projects across industries and domains.
- Expertise in Dynamics 365 Customer Engagement configuration, customization, security, performance, and deployment.
- Experience with .NET and C# for plugins.
- Experience with Power Platform or Dataverse for low-code development.
- Experience with Azure Logic Apps or Power Automate for workflows.
- Experience with Azure DevOps or GitHub for source control and CI/CD.
- Strong analytical, communication, teamwork, and customer-stakeholder skills.
- Fluency in English and Dutch.
- A proactive approach to learning and knowledge sharing, with a focus on quality and customer needs.
Benefits
- At least 80 hours of annual training and paid certifications.
- Access to technical and skilled resources globally in real time.
- A dedicated career advisor and career development support.
- Supportive, collaborative, diverse, and inclusive international work culture.
Tech Stack
C#.NET
Categories
Solutions Engineering
About Avanade
Avanade is the world’s leading expert on Microsoft. Trusted by over 7,000 clients worldwide, we deliver AI-driven solutions that unlock the full potential of people and technology, optimize operations, foster innovation and drive growth. As Microsoft’s Global SI Partner we combine global scale with local expertise in AI, cloud, data analytics, cybersecurity, and ERP to design solutions that prioritize people and drive meaningful impact. We champion diversity, inclusion, and sustainability, ensuring our work benefits society and business.