6 months ago
Amsterdam, NetherlandsStaff+
Responsibilities
- Design and implement technical architectures for Dynamics 365 Customer Engagement solutions according to best practices and standards.
- Integrate Dynamics 365 Customer Engagement with other business applications using relevant technologies and platforms.
- Review technical deliverables from the development team and provide feedback and guidance.
- Troubleshoot and resolve technical issues throughout the project lifecycle.
- Document technical designs, architectures, changes, and enhancements.
- Mentor and coach junior developers and architects.
- Support customers in achieving their goals and executing digital transformation initiatives.
- Own the overall technical solution and relationships with customer stakeholders.
Requirements
- Consulting experience delivering CRM projects across industries and domains.
- Expertise in Dynamics 365 Customer Engagement configuration, customization, security, performance, and deployment.
- Experience with .NET and C# for plugins.
- Experience with Power Platform or Dataverse for low-code development.
- Experience with Azure Logic Apps or Power Automate for workflows.
- Experience with Azure DevOps or GitHub for source control and CI/CD.
- Strong analytical, communication, teamwork, and customer-stakeholder interaction skills.
- Fluency in English and Dutch.
- Ability to work effectively in an international environment and demonstrate proactive learning and knowledge sharing.
Benefits
- At least 80 hours per year of training and paid certifications.
- Real-time access to technical and skilled resources globally.
- Dedicated career advisor and career development support.
- Supportive, inclusive, diverse, and collaborative workplace culture.
Tech Stack
C#.NET
Categories
Solutions Engineering
About Avanade
Avanade is the world’s leading expert on Microsoft. Trusted by over 7,000 clients worldwide, we deliver AI-driven solutions that unlock the full potential of people and technology, optimize operations, foster innovation and drive growth. As Microsoft’s Global SI Partner we combine global scale with local expertise in AI, cloud, data analytics, cybersecurity, and ERP to design solutions that prioritize people and drive meaningful impact. We champion diversity, inclusion, and sustainability, ensuring our work benefits society and business.