3 months ago
London, United KingdomSenior
Responsibilities
- Lead technical discovery and qualification for enterprise and mid-market prospects.
- Design tailored solutions with product and engineering teams while aligning with the platform roadmap.
- Deliver product demonstrations and architecture presentations to IT, InfoSec, engineering, and other technical stakeholders.
- Own technical responses for RFPs, security assessments, and due diligence requests.
- Identify and resolve technical objections that may delay sales cycles.
- Partner with implementation teams on post-signature handoffs and relay field feedback to product and engineering.
Requirements
- At least 5 years of experience in Sales Engineering or Solutions Architecture.
- Strong working knowledge of REST APIs, SAML/OIDC, SCIM, enterprise architecture, and security standards.
- Healthcare integration experience with providers, health systems, or EMR vendors is highly valued, with FHIR/HL7 familiarity as a plus.
- Ability to communicate complex technical subjects clearly to technical and non-technical audiences.
- Comfort operating autonomously in a fast-paced, early-stage environment.
- Experience in SaaS, healthcare, enterprise software, healthtech, startups, or regulated industries is preferred or beneficial.
- Ability to act as a trusted sales partner and credible technical advisor to customer-side technical leaders.
Benefits
- Equity from day one.
- Private medical and dental cover, plus mental health, coaching, and wellbeing support.
- Paid global parental leave, fertility support, learning and development support, and a home office budget.
- Recharge days after major milestones and busy periods.
- Work from anywhere for up to 4 weeks per year.
- Clinical leave for eligible clinical roles.
- Hybrid work environment with 3 days in the office.
Categories
Solutions Engineering
About Heidi
Heidi builds an AI care partner for clinicians that automates documentation and workflows, including an AI medical scribe, Evidence for point‑of‑care research, and Comms for patient coordination. It sells a freemium and enterprise SaaS platform to healthcare providers and health systems. Headquartered in Melbourne and privately held, Heidi reports supporting over 2.7 million patient interactions each week in 110 languages across 190 countries.