2 days ago
Base Salary
$168k - $227k/yr
Responsibilities
- Own the end-to-end teleoperation architecture spanning robots, operator stations, communication links, and cloud services.
- Lead engineers developing remote operation over internet, Wi-Fi, and cellular networks with unpredictable latency.
- Design how human operators and autonomous systems share control, including safe behavior when communication links fail.
- Define operator interfaces ranging from high-level guidance to direct robot control in partnership with applied scientists.
- Partner with cloud teams to securely connect operators to robots and route requests to available operators.
- Establish testing for latency and reliability using network emulation, simulation, and hardware-in-the-loop testing.
- Work directly with operators to improve efficiency and measure metrics such as robots per operator and request resolution time.
- Mentor engineers, lead design reviews, and drive build-versus-buy evaluations.
Requirements
- 5+ years of non-internship professional software development experience.
- 5+ years of programming experience with at least one software programming language.
- 5+ years of experience leading system design or architecture for reliability and scaling.
- Experience mentoring, serving as a technical lead, or leading an engineering team.
- Bachelor’s or master’s degree in computer science, mechanical engineering, electrical engineering, or a related field, or 10+ years of related experience.
- Experience designing and shipping software for real-time remote operation or assistance of robots or other machines.
- Preferred: master’s degree or PhD in robotics, computer science, electrical engineering, mechanical engineering, or a related field.
- Preferred: experience leading production teleoperation, remote operation, or remote assistance systems for robots or autonomous vehicles.
- Preferred: experience with physical robots, autonomous vehicles, real-time embedded systems, low-latency video, wide-area and cellular communications, robot control under communication delay, VR/XR interfaces, haptic feedback, robot safety systems, cloud-connected robots, robotics middleware, and robot-learning data pipelines.
- Preferred: experience using AI coding assistants and agents with sound judgment when reviewing and verifying their output.
- Excellent written and verbal communication and a record of leading technical work across science and engineering teams.
Benefits
- Comprehensive health insurance including medical, dental, vision, and prescription coverage.
- Basic Life and AD&D insurance, with supplemental life plan options.
- Employee assistance, mental health support, and a medical advice line.
- Flexible Spending Accounts.
- Adoption and surrogacy reimbursement coverage.
- 401(k) matching, paid time off, and parental leave.
- Additional compensation may include sign-on payments and restricted stock units.
- Position locations listed are North Reading, Massachusetts, and Wilmington, Massachusetts.
Tech Stack
Unity
Categories
Robotics
About Amazon
Amazon builds and operates a global e-commerce marketplace, logistics network, and consumer devices, and provides cloud computing via AWS for businesses and developers. The company earns revenue from online retail, third‑party seller services, subscriptions like Prime, advertising, and AWS usage. Founded in 1994 and headquartered in Seattle, it is publicly traded on NASDAQ (AMZN) and serves customers in dozens of countries.