Salesforce-Senior Technical Architect
InformaticaResponsibilities
- Collaborate with client stakeholders to define requirements, deliverables, and expectations.
- Translate business requirements into scalable, well-architected Salesforce solutions.
- Design and integrate predictive and generative AI solutions within Salesforce environments using Agentforce and related tools.
- Lead technical design sessions, document architectures, identify gaps, and align solutions with business objectives.
- Lead code reviews, define coding standards, and oversee custom code, integrations, and data migrations.
- Develop frameworks to evaluate AI performance, system performance, and customer business value.
- Debug issues, interpret system logs, and isolate performance bottlenecks.
- Participate in pre-sales discovery, technical deep dives, and proof-of-concept development when needed.
- Liaise with Salesforce product teams to support client implementations.
- Maintain target billable utilization and travel to client sites as required.
Requirements
- A degree or equivalent relevant experience is required.
- 14+ years of overall experience, including a minimum of 8 years on the Salesforce platform.
- Expert understanding of the Salesforce product suite, including Data Cloud, Industry Clouds, Sales Cloud, Service Cloud, Experience Cloud, Marketing Cloud, and Agentforce.
- Strong systems architecture expertise, including scalable, performance-driven solutions, design patterns, large data volumes, data sharing, visibility, and data skew considerations.
- Experience with Salesforce integrations, ETL, CPQ, marketing automation, reporting, and third-party REST APIs.
- Knowledge of SAML, SSO, OAuth, TLS, SSL, platform security, environment management, release management, version control, and deployment methodologies.
- Practical fluency with AI coding assistants and modern development ecosystems, including GitHub Copilot, Cursor, and Claude.
- Expert experience defining system architecture landscapes, identifying current-to-target-state gaps, and delivering comprehensive solutions.
- Strong background designing and developing large web-based systems or exposure to the complete software product lifecycle.
- Active Salesforce certifications or the ability to obtain relevant certifications after hire.
- Preferred certifications include Salesforce Certified Technical Architect, Salesforce Application Architect, Salesforce System Architect, and relevant AI/ML, AI Specialist, or Cloud Architect certifications.
Benefits
- Salesforce provides benefits and resources intended to support balance and employee wellbeing.
- The role includes estimated travel of 50–75% to client sites.
- Salesforce provides reasonable accommodations during the application and recruiting process.
Categories
About Informatica
Informatica (NYSE: INFA), a leader in AI-powered enterprise cloud data management, helps businesses unlock the full value of their data and AI. As data grows in complexity and volume, Informatica’s Intelligent Data Management Cloud™ delivers a complete, end-to-end platform with a suite of industry-leading, integrated solutions to connect, manage and unify data across any cloud, hybrid or multi-cloud environment. Powered by CLAIRE® AI, Informatica’s platform integrates natively with all major cloud providers, data warehouses and analytics tools— giving organizations the freedom of choice, avoiding vendor lock-in and delivering better ROI by enabling access to governed data, simplifying operations and scaling with confidence. Trusted by approximately 5,000 customers in nearly 100 countries—including over 80 of the Fortune 100—Informatica is the backbone of platform-agnostic, cloud data-driven transformation. Informatica. Where data and AI come to life.™ Contact: PR@informatica.com