Responsibilities
- Lead, develop, and mentor a diverse multilingual team of Solutions Engineers across Central East Asia.
- Own the region’s technical sales strategy and partner with sales leadership to accelerate growth and winning.
- Conduct executive briefings and represent Dynatrace at industry events and in the broader technical community.
- Build relationships with CTOs, CIOs, Chief Architects, platform leaders, and SRE leaders.
- Champion customer discussions around AI observability, agentic systems, AI-assisted coding, governance, and cost.
- Advance conversations about DevSecOps, platform engineering, observability, application security, and intelligent automation.
- Represent regional roadmap priorities, local market needs, and competitive intelligence to Product Development.
Requirements
- 10+ years of experience in technical pre-sales or Solutions Engineering, including at least five years leading pre-sales teams.
- Proven experience building, scaling, and retaining high-performing technical teams in an enterprise software business.
- Experience leading across multiple countries or leading other leaders is advantageous.
- Demonstrated credibility as a technology thought leader through executive engagement, public speaking, writing, or community contribution.
- Fluency in Kubernetes, cloud-native platforms, DevSecOps, platform engineering, and observability at scale.
- Working knowledge of LLM and agentic applications in production, AI-assisted development, and AI observability and evaluation.
- Experience engaging senior stakeholders on enterprise agility, cloud adoption, AI adoption, and digital transformation.
- Excellent communication, critical thinking, analytical, and presentation skills.
- Based in Hong Kong and able to travel regularly across the Central East Asia region.
- Experience with a high-growth SaaS or enterprise software vendor is preferred.
- Experience with AWS, Azure, Google Cloud, and their AI/ML services is preferred.
- Experience in observability, Application Performance Management, or AI/ML model monitoring and evaluation is preferred.
- Development experience with one or more of Java, .Net, C/C++, Python, Node.js, Go, or PHP is preferred.
- Familiarity with application security, cloud security posture, compliance automation, and IT Service Management is preferred.
- Business-level Cantonese and/or Mandarin in addition to English is preferred.
- Bachelor’s degree in Engineering or Computer Science, or equivalent practical experience.
Benefits
- Hong Kong-based role covering Hong Kong, Taiwan, Macau, Mongolia, and China.
- Regular travel across the Central East Asia region is required.
- Competitive compensation packages designed to recognize and reward performance.
- Opportunity to work with major cloud providers and strategic technology partners at the forefront of AI, observability, and security innovation.
Categories
About Dynatrace
Dynatrace keeps today’s AI-driven world working by advancing observability for today’s digital business. The world relies on software, but what isn’t seen is just how much complexity goes on behind the scenes to make sure everything stays up and running. Most businesses today have huge digital ecosystems made up of software, data flows, applications, and hybrid-cloud environments. As these ecosystems grow in complexity, so do the points of failure. Outages and glitches resulting in grounded flights or failed financial transactions prove how critical it is that software works as expected, making AI-powered observability an essential capability to ensure digital businesses run smoothly and recover quickly — keeping the world working. Dynatrace provides businesses with a holistic view of their entire digital ecosystem, removing the burden of operational monitoring and alert management. By automating these tasks, teams are empowered to transform complexity into their greatest asset and to drive their business forward by focusing on high-impact initiatives, driving topline acceleration, fueling innovation, and delivering experiences customers love.