Responsibilities
- Design, develop, test, and deploy custom Salesforce Field Service Lightning solutions using Lightning Web Components, Apex, triggers, workflows, Process Builder flows, and integrations.
- Configure and customize Field Service Lightning scheduling, dispatching, optimization, mobile workflows, and work orders.
- Develop and maintain integrations between Salesforce Field Service Lightning and external systems using APIs and middleware.
- Gather requirements from business stakeholders, analyze processes, and translate needs into technical specifications.
- Participate in code reviews and uphold coding standards and best practices.
- Troubleshoot and resolve technical issues in Field Service Lightning implementations.
- Provide technical guidance and mentorship to junior developers.
- Maintain technical documentation and stay current with Salesforce releases and Field Service Lightning best practices.
- Participate in Agile/Scrum development processes.
Requirements
- B.E., B.Tech, MCA, or a listed bachelor's or master's degree in a related computer or software field.
- Relevant Salesforce development experience with a strong focus on Field Service Lightning.
- Extensive experience with Apex, Visualforce, Lightning Web Components, and Salesforce development tools.
- Deep understanding of Salesforce Field Service Lightning architecture, data model, and functionality.
- Experience customizing the Field Service Lightning mobile app and supporting offline capabilities.
- Proficiency with REST and SOAP APIs and integrations between Salesforce and external systems.
- Strong understanding of object-oriented programming principles and design patterns.
- Strong problem-solving, analytical, communication, and collaboration skills.
- Salesforce certifications such as Platform Developer I/II or Field Service Lightning Consultant are highly desirable.
- Experience with Sales Cloud or Service Cloud is preferred.
- Experience with testing frameworks such as Apex Unit Tests or Jest is preferred.
- MuleSoft Certified Developer - Level 1 certification is listed.
Benefits
- Hybrid work arrangement in India with any work shift.
- Regular employment opportunity.
- Hands-on experience, mentorship, and learning opportunities.
- Opportunity to work on AI-powered transformation and enterprise business challenges.
- Values-driven culture emphasizing integrity, inclusion, innovation, and collaboration.
Tech Stack
Categories
About Genpact
Genpact is an agentic and advanced technology solutions company. We leverage process intelligence and artificial intelligence to deliver measurable outcomes. With a strong partner ecosystem and decades of client trust, we provide innovative solutions that transform how businesses run. Powered by a team with an active learning mindset and client centricity at its core, we deliver lasting value for the world’s leading enterprises. Get to know us at www.genpact.com and on the following social handles: X: https://twitter.com/genpact Facebook: https://www.facebook.com/ProudToBeGenpact/ Instagram: https://www.instagram.com/genpact_global/ YouTube: https://www.youtube.com/@GenpactGlobal ** Beware of fake offers** Genpact never requires applicants to pay to be part of our hiring process. If you receive an email asking you to purchase a starter kit, equipment, or training, or to pay to apply for a role, you can assume that the message is a scam. For more information on careers at Genpact, please visit us at https://www.genpact.com/careers