ServiceNow

Sr Software Engineer

ServiceNow
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23 hours ago
Hyderābād, IndiaMid Level / Senior

Responsibilities

  • Build scalable applications across frontend and backend technologies.
  • Design REST APIs and integrate applications with databases and external services.
  • Integrate LLMs into applications using APIs, prompt engineering, and Retrieval-Augmented Generation techniques.
  • Evaluate LLMs for specific use cases, including capability, limitation, performance, latency, and cost trade-offs.
  • Use AI-assisted development tools to improve productivity, code quality, debugging, and testing.
  • Own features from design through deployment and troubleshoot complex technical challenges.
  • Apply software engineering practices including design patterns, data structures, algorithms, unit testing, debugging, and performance optimization.
  • Collaborate effectively with cross-functional teams in a fast-paced development environment.

Requirements

  • 4–7 years of experience in software engineering and full-stack development.
  • Strong hands-on frontend and backend development experience building scalable applications.
  • Understanding of generative AI concepts, LLM architectures, and differences among models.
  • Experience building AI-enabled applications and evaluating LLMs for specific use cases.
  • Experience with AI-assisted development workflows; familiarity with Claude, Windsurf, GitHub Copilot, or similar tools is advantageous.
  • Knowledge of clean code, design patterns, data structures, algorithms, unit testing, debugging, performance optimization, and software security.
  • Ability to independently troubleshoot technical challenges, make sound engineering decisions, and take ownership of features.
  • Strong communication and cross-functional collaboration skills.
  • BE or MTech in Electronics and Communication Engineering, Computer Science, or Information Systems.

Benefits

  • Regular employee position in the APAC region.
  • Flexible work persona with distributed-work flexibility; work arrangements may be flexible, remote, or office-based depending on the role and location.
ServiceNow

About ServiceNow

10,000+ employees

ServiceNow builds a cloud platform for enterprise digital workflows, covering IT service management, customer service, HR service delivery, security operations, and operations management, plus tools for custom app development. It sells subscription SaaS to large organizations and public-sector agencies to automate processes and connect data across systems. Founded in 2004 and headquartered in Santa Clara, California, ServiceNow is a public company listed on the NYSE under the ticker NOW.

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