Senior Site Reliability Engineer
OutSystems2 months ago
Bengaluru, IndiaSenior
Responsibilities
- Lead and onboard services and teams to Site Reliability Engineering reliability tenets.
- Establish and maintain Service Level Objectives, Service Level Agreements, and related reliability indicators.
- Design and implement scalable, reliable, secure, and cloud-native infrastructure.
- Collaborate with software development teams to improve system resilience, observability, fault tolerance, recoverability, scalability, and performance.
- Implement monitoring, alerting, logging, and tracing solutions.
- Lead incident response, resolve production issues, and conduct root-cause analyses and post-mortems.
- Automate operational tasks and accelerate incident detection and recovery using Python and Gen AI tooling.
- Communicate reliability and performance updates to stakeholders and participate in a 24/7 on-call rotation.
- Foster continuous improvement, knowledge sharing, and effective collaboration across the SRE team.
Requirements
- BS/MS in Computer Science or equivalent.
- 6+ years of experience in Site Reliability Engineering managing infrastructure and services at scale.
- History of end-to-end project delivery.
- Experience managing Hadoop and Kubernetes infrastructure and related services, or equivalent experience.
- Advanced knowledge of Linux, networking, and containers.
- Proficiency in at least one high-level programming language such as Python or GoLang.
- Strong troubleshooting and debugging skills, including for complex distributed systems.
- Fluent English and excellent written and verbal communication skills.
- Understanding or hands-on experience with prompt engineering in software development.
- Familiarity with AI-native IDEs or AI assistants such as Cursor, GitHub Copilot, and Claude.
- Experience with SLOs, SLIs, and SLAs; Kubernetes and EKS; Infrastructure as Code tools; Python, Go, or Bash/Shell scripting; AWS services; and monitoring tools such as Grafana, ELK, and Prometheus is valued but not fully required.
- CKA, CKAD, or CKS certifications are valued.
Benefits
- Hybrid/onsite work arrangement in Bangalore.
- Professional Development Fund and Internal Mobility Program supporting vertical progression, lateral moves, and specialized AI skills.
- Opportunities to collaborate with a global team of experienced enterprise software professionals and mentors.
- Inclusive, diverse, and equal-opportunity workplace culture.
- Global collaboration across OutSystems offices and remote employees.
Categories
Site Reliability
About OutSystems
OutSystems builds a low-code application development platform for enterprises to design, integrate, and run web and mobile software, with cloud or on‑prem deployment options. It sells subscriptions and services around its PaaS to help teams deliver business‑critical apps, integrate with existing systems, and apply DevOps/AI tooling. Founded in 2001 and headquartered in Boston, the company is privately held and serves global enterprise customers across many industries.