Senior AI Engineer – Enterprise Applications
F5 Networks22 hours ago
Hyderābād, IndiaSenior
Responsibilities
- Design, develop, and deploy AI agent workflows and intelligent automation pipelines using LangChain, LangGraph, and MCP frameworks.
- Build and operationalize RAG pipelines covering document ingestion, chunking, vector stores, retrieval optimization, and continuous LLM evaluation.
- Develop prompt engineering frameworks with versioning, evaluation harnesses, structured output contracts, and measurable improvement loops.
- Develop AI/ML solutions, predictive models, analytics systems, and AI applications for CX systems, customer-facing products, and business processes.
- Create Python-based integrations and REST API connectors across Salesforce, ServiceNow, Zendesk, MuleSoft, Workato, Slack, and Teams.
- Build Salesforce automation workflows and AI copilots and assistants using Salesforce, Agentforce, and Einstein capabilities.
- Integrate AI workloads with CI/CD pipelines, automated testing, model versioning, deployment orchestration, and rollback capabilities.
- Implement observability, monitoring, alerting, impact dashboards, and scorecards tracking business outcomes such as hours saved, error reduction, cycle time, and adoption.
- Apply responsible AI, security, privacy, governance, fairness, transparency, and accountability practices.
- Collaborate with product managers, AI architects, data scientists, enterprise architecture, legal, compliance, DevSecOps, and business stakeholders.
- Communicate AI system designs, capabilities, and results to technical and non-technical audiences and contribute to engineering communities of practice.
Requirements
- 5–8+ years of professional software engineering experience, including 2–3 years of focused hands-on experience in AI/ML engineering, LLM application development, or intelligent automation.
- Demonstrated experience delivering complex, high-impact AI systems in production and supporting mission-critical customer-facing systems.
- Hands-on experience building agentic AI systems with MCPs, LangChain, LangGraph, AutoGen, CrewAI, or comparable orchestration frameworks, including tool calling, memory management, and human-in-the-loop patterns.
- Strong experience with prompt engineering at scale and RAG pipeline development, including embeddings, vector databases, hybrid search, and retrieval evaluation.
- Proficiency in Python and REST API development, with experience writing maintainable production integration and automation code.
- Working knowledge of Salesforce Flows, Apex, Process Builder, Einstein, or Agentforce.
- Familiarity with GitHub Actions, Jenkins, CI/CD, DevOps practices, LLM evaluation frameworks, and cloud platforms such as AWS, GCP, or Azure.
- Experience with Gemini Enterprise, Claude Code, or equivalent AI productivity platforms.
- Strong understanding of software design, implementation, testing, algorithms, data structures, business processes, and production support procedures.
- Ability to operate autonomously, manage multiple workstreams, communicate complex AI concepts, collaborate cross-functionally, and deliver customer-centric solutions.
- Preferred qualifications include Salesforce, Agentforce, Oracle, ServiceNow, Zendesk AI, HashiCorp Vault, AWS Secrets Manager, AWS serverless and integration services, low-code/no-code platforms, and AWS, GCP, Azure, or Salesforce certifications.
- Knowledge of LLM security practices such as prompt-injection defense, data privacy controls, output guardrails, and PII handling is preferred.
Tech Stack
Categories
About F5 Networks
F5, Inc. builds application delivery and security products for enterprises, service providers, and governments, spanning on‑premises, cloud, and edge environments. It sells software, hardware appliances, and SaaS subscriptions for load balancing, WAF, API security, DDoS protection, and traffic management, with support services. Founded in 1996 and headquartered in Seattle, the public company (NASDAQ: FFIV) expanded its portfolio through acquisitions including NGINX and Shape Security.