Braze

Senior Lead Systems Engineer, AI & Automation

Braze
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2 months ago

Base Salary

$111k - $174k/yr

Responsibilities

  • Design and build intelligent automation, agentic workflows, and AI-enabled solutions across enterprise platforms.
  • Develop scalable integrations, APIs, middleware, webhooks, and event-driven workflows connecting SaaS applications.
  • Build conversational IT and self-service experiences that reduce reliance on ticket-based workflows.
  • Design resilient enterprise platform architectures with strong maintainability, extensibility, security, and operational maturity.
  • Evaluate and implement large language models, MCP integrations, agent frameworks, and emerging AI technologies.
  • Create reusable automation frameworks, integration services, and internal developer tooling.
  • Partner with Security, Compliance, Infrastructure, Product, and IT teams on governance and delivery.
  • Document architecture, implementation decisions, and operational processes.
  • Contribute to enterprise platform strategy and technical roadmaps while mentoring engineers.

Requirements

  • 8+ years of experience designing enterprise-scale integrations and automation across modern SaaS environments.
  • Strong software engineering experience building APIs, integrations, automation, or platform services.
  • Proficiency in one or more of Python, Go, TypeScript, or JavaScript.
  • Experience with REST APIs, webhooks, OAuth, SCIM, GraphQL, and modern authentication standards.
  • Experience with enterprise SaaS platforms such as Okta, Workday, Slack, Atlassian, GitHub, or Google Workspace.
  • Ability to design scalable architectures that balance business requirements, security, and operational simplicity.
  • Experience collaborating across engineering, security, infrastructure, and business teams.
  • Bonus experience with AI agents, MCP integrations, LLM-powered workflows, enterprise AI platforms, Terraform, infrastructure as code, cloud automation, event-driven architectures, message queues, serverless technologies, internal developer platforms, or enterprise integration frameworks.
  • Familiarity with AWS, GCP, or Azure and experience supporting complex enterprise technology environments are preferred.

Benefits

  • Competitive compensation that may include equity, retirement and employee stock purchase plans, flexible paid time off, and comprehensive medical, dental, vision, life, and disability benefits.
  • Family services include fertility benefits and equal paid parental leave.
  • Professional development includes formal career pathing, learning platforms, and a yearly learning stipend.
  • Hybrid ways of working with a curated in-office employee experience focused on community, connection, and innovation.
  • Opportunities for community service through an annual company-wide Volunteer Week and donation matching.
  • Employee Resource Groups and a collaborative culture recognized as a Great Place to Work®.
Braze

About Braze

1,001-5,000 employees

Braze builds a customer engagement platform used by marketing teams to orchestrate cross-channel messaging across mobile, email, web, and more. The company sells its software via SaaS subscriptions with analytics, segmentation, and journey orchestration. Founded in 2011 and headquartered in New York, Braze is a public company (NASDAQ: BRZE) with global offices.

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