18 hours ago
Sibiu, Romania +4 moreSenior
Responsibilities
- Analyze and resolve L2/L3 product incidents.
- Reproduce issues and perform structured root-cause analysis.
- Debug C#/.NET and C/C++ components.
- Develop, test, and validate hotfixes and maintenance changes.
- Investigate customer-reported defects and performance issues.
- Document findings, fixes, and reusable troubleshooting guidance.
- Contribute focused feature and product-quality improvements.
- Own technical investigations end to end while collaborating with development, support leadership, architecture, and service delivery.
Requirements
- BSc or MSc in Computer Science or a related field.
- 5-7 years of software development experience.
- Strong hands-on C# and .NET development skills.
- Practical C or C++ development and debugging experience.
- Solid SQL and relational database knowledge.
- Experience with SAP PowerDesigner and familiarity with data-modelling tools and concepts.
- PowerShell or VBScript scripting skills.
- Enterprise software or product-support experience, including support for long-lived desktop or backend products.
- Strong troubleshooting, analytical problem-solving, and customer-focused investigation skills.
- Clear written and spoken English communication skills.
- Ability to work effectively as an individual contributor and with distributed teams.
- Experience with Agile development methodologies.
Benefits
- The role is part of a long-term enterprise support environment in an English-speaking, distributed product-support organization.
About NTT DATA
NTT DATA is a Tokyo‑headquartered, publicly traded IT services firm within the NTT Group. It provides consulting, application development, system integration, cloud and enterprise application services, and managed/outsourcing services for large enterprises and public-sector organizations. The company operates in more than 50 countries and is listed on the Tokyo Stock Exchange.