Google

Outcome Customer Engineer, Cloud AI, Google Cloud

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21 hours ago
Singapore, SingaporeSenior

Responsibilities

  • Partner with account teams and Customer Engineers to assess project feasibility, shape proposals, and validate Forward Deployed Engineering engagement requests.
  • Lead technical design for enterprise-grade AI solutions and integrate models, agents, and connectors with customer data, identity, and compliance systems.
  • Diagnose complex customer implementation issues at the code level, identify product bugs, and test workarounds.
  • Liaise with product and engineering teams to troubleshoot systemic deployment blockers and communicate field feedback.
  • Own implementation strategy and the technical reality of delivery alongside customer-facing teams.

Requirements

  • Bachelor’s degree or equivalent practical experience.
  • Seven years of experience with cloud-native architecture in a customer-facing or support role.
  • Experience with technical delivery strategies and interfacing with product or engineering organizations.
  • Experience reading or debugging Java, Python, JavaScript, or another general-purpose coding language.
  • Experience with system design or orchestration frameworks such as LangGraph, AutoGen, or CrewAI.
  • Experience with enterprise integrations, cloud infrastructure, or AI/ML model deployments.
  • Preferred experience orchestrating specialized technical resources, solving ambiguous technical problems, diagnosing bugs, and developing architectural solutions.
  • Preferred experience presenting to and influencing technical stakeholders or executive leaders, with strong executive communication skills.

Tech Stack

Categories

Forward Deployed
Google

About Google

10,000+ employees

Google builds consumer and enterprise software and services including Search, Android, YouTube, Chrome, Maps, Gmail, and Google Cloud. Its business model centers on digital advertising and paid cloud, software, and hardware offerings (e.g., Pixel and Nest) for consumers, developers, and organizations. Founded in 1998 and headquartered in Mountain View, California, Google operates globally as a subsidiary of Alphabet Inc.

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