Solutions Architect
LGI Healthcare Solutions Santé Inc.2 months ago
Montréal, CanadaStaff+
Responsibilities
- Design client-specific production architectures spanning infrastructure, cloud and hybrid platforms, systems, networks, integrations, databases, security, and observability.
- Support bids and pre-sales engagements by defining technical requirements, developing target architectures, evaluating TCO, and partnering with Sales on Statements of Work.
- Lead resolution of complex production issues and high-severity incidents, including diagnosis, mitigation, verified resolution, and corrective actions.
- Build prototypes, load tests, failure reproductions, and diagnostic tools to validate technical assumptions.
- Design and optimize database architecture, integrations, APIs, CI/CD pipelines, deployment tooling, and Infrastructure as Code automation.
- Establish SRE, high-availability, disaster-recovery, observability, and production monitoring practices, including SLOs, SLAs, recovery objectives, and DORA metrics.
- Guide deployment, DevOps, and SRE specialists; mentor colleagues; and influence cross-functional technical decisions.
- Partner with the AI Lab to integrate AI and generative AI responsibly, including LLMs, retrieval-augmented generation, orchestrated workflows, anomaly detection, and intelligent automation.
- Embed security, privacy, regulatory compliance, governance, and human oversight into architecture decisions, particularly for health data.
Requirements
- A university degree in computer science, software engineering, or a related discipline, or equivalent professional experience.
- At least 10 years of experience in solution, systems, or infrastructure architecture within production environments.
- Expertise in cloud and hybrid architecture, Infrastructure as Code, networking, client-specific infrastructure design, SRE, high availability, disaster recovery, observability, performance engineering, and incident management.
- Demonstrated ability to diagnose and resolve complex production failures and explain root-cause analysis and critical incident actions.
- Fluency with profilers, distributed tracing, packet capture, query plans, load testing, and operating-system-level investigation.
- Experience with systems integration, APIs, data architecture, database performance, migrations, capacity planning, CI/CD, deployment automation, Infrastructure as Code, and DORA metrics.
- Experience applying security, privacy, and compliance requirements in architecture; healthcare or other regulated-industry experience is preferred.
- Sound commercial judgment balancing performance, reliability, delivery speed, risk, and TCO.
- Experience integrating AI or generative AI responsibly into solutions or operational processes is a strong asset.
- Influential technical leadership, mentoring ability, intellectual curiosity, continuous-learning orientation, and strong communication with technical and non-technical audiences.
- Fluency in both French and English is mandatory.
Benefits
- A trust-based workplace offering autonomy, collaboration, continuous learning, dedicated training time, a skills development platform, and access to cutting-edge tools.
- Stimulating projects advancing healthcare technology and supporting more than 320,000 professionals and 6 million patients.
- Comprehensive benefits including group insurance from day one, group RRSP with employer contributions, 24/7 telemedicine, and an employee and family assistance program.
- At least 3 weeks of vacation per year.
- Equal access to employment and a commitment to diversity.
Categories
Solutions Engineering
About LGI Healthcare Solutions Santé Inc.
LGI Healthcare Solutions develops enterprise software that supports day-to-day clinical and administrative operations for hospitals and health systems, including staff scheduling, eReferral, clinico-administrative workflows, and analytics/BI. It sells licenses and services with cloud, hybrid, and on-premises deployments, and provides integration and support across the full customer lifecycle. Founded in 1982 and privately held, the company is headquartered in Montreal and serves clients in Canada, the United States, Australia, the United Kingdom, and France.