2 months ago
Base Salary
$130k - $210k/yr
Responsibilities
- Lead technical discovery and implementation for new enterprise customers.
- Translate business processes into robust AI-native solutions.
- Build, deploy, and optimize features integrating customer systems with Gradial’s LLM-driven platform.
- Develop reusable tools, adapters, and configuration layers for scalable enterprise onboarding.
- Collaborate with customer stakeholders in marketing, operations, and engineering to define requirements and address edge cases.
- Partner with product and engineering teams to incorporate field learnings into the core roadmap.
- Create technical documentation and implementation playbooks.
- Own the performance, reliability, and maintainability of shipped solutions across backend architecture and customer UX.
Requirements
- At least 1 year of software engineering or technical implementation experience, ideally in customer-facing contexts.
- Proficiency in TypeScript or a similar programming language, with a strong understanding of APIs and systems integration.
- Ability to understand unfamiliar enterprise software architectures, including CMS, DAM, and workflow tools, and build integration paths.
- Strong communication skills for translating between technical and non-technical stakeholders.
- Ability to work independently with high ownership and comfort navigating ambiguity.
- Willingness to travel occasionally, less than 10%.
- Experience with enterprise customers, especially in content, marketing, or digital operations, is preferred.
- Familiarity with LLMs, generative AI pipelines, and agent-style automation frameworks is preferred.
Benefits
- Medical, dental, and vision insurance
- 401(k) retirement plan
- Paid time off and paid sick leave
- Employee wellness programs
- Meaningful equity and potential performance-based bonuses
- Flexible work hours and an ownership-oriented work environment
- Occasional travel of less than 10% for customer discovery, deployment, and relationship building
Tech Stack
Categories
Forward DeployedFull Stack
About Gradial
Gradial builds an enterprise marketing operations platform that orchestrates tools, workflows, and teams to automate content and campaign execution for marketing organizations. It sells its software to enterprises seeking to streamline complex martech stacks and speed time from idea to launch. Founded in 2023 and headquartered in Seattle, Washington, the company is privately held and focuses on improving omni-channel content operations for large brands.