1 day ago
Chennai, IndiaMid Level / Senior
Responsibilities
- Perform customer and company needs analyses and produce strategic, cost-effective solutions.
- Provide technical support and resolve field service questions.
- Support Sales with product modifications and engineering expertise for custom projects.
- Help representatives and customers evaluate and select products and recommend products to meet customer needs.
- Create, review, and execute product test plans and cases; document progress and report results.
- Work variable schedules, including nights, weekends, and overtime as necessary.
Requirements
- Bachelor’s degree preferred, or a combination of coursework and experience or extensive related professional experience.
- 2–5 years of relevant work experience.
- Product and/or technical knowledge sufficient to advise Sales Representatives and customers.
- Ability to exercise independent judgment and discretion in significant matters.
Benefits
- Comcast provides benefits intended to support employees physically, financially, and emotionally.
- Eligible employees may receive personalized benefits options, expert guidance, and always-on support tools.
- Most sales positions are eligible for commissions under applicable plans, while most non-sales positions are eligible for bonuses.
Categories
Solutions Engineering
About Comcast
Comcast is a U.S.-based media and telecommunications company that sells broadband, video, wireless, and voice services to consumers and businesses under the Xfinity and Comcast Business brands. It also owns NBCUniversal (including NBC, Universal Pictures, and Peacock) and Sky, operating TV networks, film studios, and streaming in the U.S. and Europe. Founded in 1963 and headquartered in Philadelphia, it is publicly traded on Nasdaq (CMCSA).