Solutions Engineer
Included Health4 days ago
Remote, United StatesMid Level / Senior
H1B Sponsor
Base Salary
$77k - $131k/yr
Responsibilities
- Partner with Client Launch Managers to implement Included Health services for large clients.
- Collaborate with internal Engineering teams on customization requests and technical optimizations.
- Serve as a technical liaison between clients and internal stakeholders.
- Troubleshoot and resolve technical issues, identifying root causes.
- Participate in customer calls and technical discussions with clients.
- Contribute to ongoing process and systems improvements within the team.
- Share best practices and learnings to support team growth.
Requirements
- 2+ years in a Solutions Engineering role or similar capacity.
- Strong technical foundation, including proficiency in SQL.
- Excellent problem-solving skills and ability to explain complex topics.
- Experience working cross-functionally with Product, Engineering, and clients.
- Ability to manage multiple projects in a dynamic environment.
- B.S. in a technical field or equivalent experience.
Benefits
- Remote-first culture.
- 401(k) savings plan through Fidelity.
- Comprehensive medical, vision, and dental coverage.
- Generous Paid Time Off (PTO) and Discretionary Time Off (DTO).
- 12 weeks of 100% Paid Parental leave.
- Up to $25,000 Fertility and Family Building Benefit.
- 24 hours of Paid Volunteer Time Off (VTO) per year.