PandaDoc

Senior Site Reliability Engineer

PandaDoc
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7 months ago
Remote, PortugalSenior
H1B Sponsor

Responsibilities

  • Own and influence the incident management process end to end.
  • Maintain and evolve the on-prem observability stack and alerting systems.
  • Participate in the production on-call rotation to keep applications running smoothly.
  • Develop automation and tools that support platform reliability.
  • Contribute to production services with performance and resiliency in mind.
  • Collaborate with product engineers to promote SRE principles across the R&D organization.
  • Mentor SREs and product engineers and support reliability knowledge sharing.

Requirements

  • Solid programming experience with Python, including Django and AsyncIO, and/or Java with Spring Boot.
  • Experience maintaining an observability tools suite, specifically LGTM: Loki, Grafana, Tempo, and Mimir.
  • Experience developing and maintaining Python services in production.
  • Strong experience with AWS and Kubernetes.
  • Proficiency with PostgreSQL and messaging systems such as RabbitMQ, NATS, and Kafka.
  • Experienced on-call SRE engineer with hands-on distributed-systems troubleshooting experience.
  • Proficiency in written and spoken English.

Benefits

  • Remote-first approach with optional hybrid work from offices in Kyiv, Warsaw, and Lisbon.
  • Long-term collaboration through employment contracts, employer-of-record, or B2B arrangements, with terms varying by location.
  • Work schedule aligned with EU time zones.
  • Professional and personal development within a collaborative, supportive team.
  • Stable, growing SaaS product with ownership, startup energy, and strong technical challenges.

Tech Stack

Apache KafkaAWSDjangoGrafanaJavaKubernetesPostgreSQLPythonRabbitMQSpring Boot

Categories

DevOpsSite Reliability
PandaDoc

About PandaDoc

501-1,000 employees

Stand out with the top‑rated solution for creating, managing, tracking, and esigning every important document you handle.