4 hours ago
Base Salary
$130k - $170k/yr
Responsibilities
- Deliver expert-level technical support, implementation troubleshooting, and architectural guidance to developers and enterprise users.
- Represent user needs in internal product planning and help prioritize product improvements.
- Investigate, track, and document bugs while collaborating with engineers on solutions.
- Identify and document feature requests and opportunities to reduce product friction.
- Contribute to internal and public-facing documentation, use cases, and examples.
- Support sales-led proofs of concept and participate in solutions-engineering activities.
- Develop and improve internal tools and integrations for support workflows and developer experience.
- Organize user feedback and issues for the product team and improve support processes.
Requirements
- Expertise in TypeScript development and openness to languages such as Python or Go.
- Knowledge and experience with queueing systems.
- Outstanding written and verbal communication skills.
- Ability to quickly understand and debug complex technical issues.
- A track record of helping other developers succeed.
- Deep empathy for developers and commitment to excellent developer experience.
- Bonus: experience with Inngest, customer-success measurement, or infrastructure.
Benefits
- Hybrid San Francisco office arrangement with in-person collaboration a few days per week.
- Unlimited paid time off.
- Company-paid health insurance premiums for the employee and dependents.
- Company equity.
- Monthly stipend for productivity tools and professional development or education.
- Employer HSA contributions.
- Medical and dependent-care FSAs.
- Paid parental leave.
- Brand-new MacBook.
Tech Stack
Categories
Solutions Engineering
About Inngest
Inngest builds a developer platform for running reliable background functions triggered by events or schedules across any stack. Its managed cloud and SDKs provide durable execution, queues, and state management for serverless workflows, with a local dev server and CLI for building and testing jobs. The privately held company is headquartered in San Francisco and sells a hosted service for engineering teams who want scalable event-driven processing without managing infrastructure.