3 months ago
Australia (city not specified)Senior
Responsibilities
- Analyze customer business pain points and technical requirements in complex enterprise environments.
- Design Elastic solution architectures, create customer roadmaps, and communicate recommended technical solutions to stakeholders up to the C-suite.
- Lead hands-on workshops, mentoring, solution development, data onboarding, configuration, visualizations, alerting, and Elastic product and API integrations.
- Develop data models, optimize queries, tune and scale clusters, and deliver fast search and analytics at scale.
- Solve customer platform, configuration, data, and cybersecurity challenges.
- Lead capacity planning, technical audits, upgrades, platform migrations, and use-case expansion.
- Collaborate with Engineering, Product Management, Support, and Sales on enhancements, defects, opportunity scoping, and technical risks.
- Mentor fellow consultants and guide customers through their cybersecurity journeys.
- Travel occasionally as required and work effectively in a distributed team.
Requirements
- At least five years of experience as a Consulting Architect or in senior IT functional leadership.
- Professional services consulting experience delivering customer engagements.
- Strong customer advocacy, relationship-building, presentation, communication, and stakeholder leadership skills.
- Technical leadership experience across project lifecycles and the ability to deliver hands-on, outcome-based solutions.
- Experience deploying Elastic Security or comparable solutions such as Splunk, ArcSight, or IBM QRadar, or at least two years as a Security Analyst focused on threat detection and response.
- Knowledge of the MITRE ATT&CK framework, security-tool capabilities, cybersecurity, and open-source technology.
- Hands-on experience with on-premises systems or public/private cloud platforms, Linux, networking, security, containerization, serverless systems, DevOps, and infrastructure automation.
- Experience using corporate programming or scripting languages such as Python, JavaScript, Go, Chef, or Puppet, plus an understanding of databases.
- Preferred qualifications include a BS in Computer Science or a related Information Security/Cybersecurity field, cybersecurity certifications or specialized training, deep enterprise cyber-defense and Elasticsearch/Lucene knowledge, Elastic Certified Engineer certification, pre-sales collaboration, Statement of Work delivery, Agile and Waterfall experience, open-source contributions, endpoint and network-feed ingestion experience, large distributed-systems architecture or development, information retrieval or analytics knowledge, Windows, Mac, Linux, and Java experience, and technical instruction or public-speaking experience.
Benefits
- Competitive pay based on the work performed, with no specific base amount stated.
- Health coverage for employees and families in many locations.
- Flexible locations and schedules for many roles in a distributed company.
- Generous vacation allowance.
- Elastic matches up to $2,000 or local-currency equivalent for financial donations and service.
- Up to 40 hours per year for volunteer projects.
- At least 16 weeks of parental leave.
- The role supports remote work in a highly distributed team and may require occasional travel.
Tech Stack
AWSAzureChefElasticsearchGoGoogle Cloud PlatformJavaJavaScriptLinuxOpenStackPuppetPythonSplunkWindows
Categories
Solutions Engineering
About Elastic
Elastic builds the Elasticsearch-based platform for enterprise search, observability (logging, metrics, APM), and security (SIEM/endpoint). It sells subscriptions and Elastic Cloud managed services with usage-based pricing, combining open source and proprietary features through Elasticsearch and Kibana. Founded in 2012 and headquartered in San Francisco, Elastic is publicly traded on the NYSE and is used by more than half of the Fortune 500.