2 months ago
London, United Kingdom or San Francisco, CA, USASenior
Base Salary
$153k - $191k/yr
Responsibilities
- Lead the technical implementation and day-to-day management of CircleCI demonstrations and proof-of-concepts.
- Demonstrate technical feasibility and integrate CircleCI into customer technology stacks.
- Advise customers on product implementation, adoption, optimization, and best practices.
- Analyze customer use cases, identify product improvement opportunities, and provide feedback to internal teams.
- Lead technical discussions with enterprise clients regarding complex issues, customizations, and integrations.
- Support strategic planning conversations with customer executives by connecting software delivery challenges to business objectives.
- Develop and deliver technical training sessions, workshops, and documentation.
- Collaborate with account executives, success managers, Sales, Product, and Engineering to support customer success.
Requirements
- 5–10 years of experience as an engineer in application development, DevOps, or CI/CD.
- Extensive experience in a technical customer-facing solutions-selling role such as Sales Engineer, Solutions Engineer, or Customer Success Engineer, preferably in a SaaS or software development environment.
- Strong proficiency in CI/CD concepts, DevOps practices, software configuration, and scripting languages such as Python and Shell.
- Knowledge of Docker or Linux containers.
- Strong presentation skills and comfort presenting demonstrations to technical and non-technical audiences in person and virtually.
- Proven experience engaging enterprise clients, understanding technical requirements, and delivering customer-success solutions.
- Ability to collaborate cross-functionally and advocate for customer needs.
- Experience developing mobile applications for iOS and Android is a preferred qualification.
- Strong operations and infrastructure knowledge, especially networking and security, is preferred.
Benefits
- Remote workforce environment.
- United States base pay range of $153,000–$191,000 USD.
- Reasonable accommodation is available for applicants with disabilities.
- Equal Opportunity and Affirmative Action employer.
About CircleCI
CircleCI builds a cloud and self-hosted CI/CD platform used by software engineering teams to automate builds, tests, and deployments from GitHub or Bitbucket. It sells subscription and usage‑based SaaS plans for teams and enterprises, with features for containers, parallelism, and security controls. Founded in 2011 and headquartered in San Francisco, the privately held company counts customers such as Hinge and Samsung.