Senior Software Engineer II
SurveyMonkey6 months ago
Ottawa, CanadaSenior
Responsibilities
- Build and maintain robust ML systems using Python, Pandas, NumPy, PyTorch, and Transformers.
- Design reusable, scalable AWS cloud infrastructure for high-volume ML workloads.
- Integrate, test, and monitor ML model services across the company’s application and microservices architecture.
- Advise internal feature teams on ML tooling and infrastructure decisions.
- Incorporate telemetry to analyze complex failure modes and support real-time reliability.
- Provide technical leadership and mentor junior engineers on coding, documentation, and architecture best practices.
Requirements
- Require 8+ years of professional ML development experience and a proven record designing and implementing ML infrastructure in AWS.
- Require mastery of supervised and unsupervised learning concepts and deep understanding of large language models and NLP.
- Require expert-level Python skills and experience with high-scale data processing such as PySpark.
- Require comfort with Unix/Linux systems and experience deploying end-to-end real-time solutions such as spam detection, personalization, and ranking.
- Require a bachelor’s degree in Computer Science, Data Science, Software Engineering, Mathematics, Statistics, or a related quantitative field.
Benefits
- Base benefits include medical, dental, vision, life, and disability insurance, RRSP matching, flexible spending and health savings accounts, paid holidays, paid time off, and an employee assistance program.
- Additional bonuses and a competitive benefits package may be available.
- The role uses a hybrid arrangement and requires work from the Ottawa office up to one day per week.
- SurveyMonkey offers a flexible work environment and programs including the CHOICE Fund.
About SurveyMonkey
SurveyMonkey builds survey, form, and market-research software for businesses, sold as subscription SaaS with integrations and AI-powered analysis. Founded in 1999 and headquartered in San Mateo, it is privately held; its portfolio includes GetFeedback, Wufoo, LaunchPad, and Apply. The platform supports customer and employee feedback, product development, and campaign testing for organizations from startups to global brands such as Box and Ryanair.