Lead Software Engineer - Enterprise AI Services & Agents
Wellmark, Inc.2 days ago
Des Moines, IA, USAStaff+
Responsibilities
- Lead system development and engineering for highly complex programs, including workflow analysis, coding, testing, debugging, and production delivery.
- Design and deliver reusable enterprise assistants, agents, AI services, skills, agentic workflows, frameworks, and components.
- Build backend services, enterprise APIs, microservices, distributed systems, cloud-native solutions, and AI evaluation and observability capabilities.
- Translate ambiguous business and customer needs into production-ready technical designs while coordinating with product, architecture, security, governance, and engineering stakeholders.
- Provide technical direction, conduct design and code reviews, establish enterprise standards, and mentor and guide engineers and other technology teams.
- Investigate defects and complex issues, perform root-cause analysis, recommend and verify solutions, and support ongoing optimization.
- Coordinate integration of products, processes, and complex solutions and serve as a primary technology consultant for Wellmark leaders.
- Participate in project proposals, estimates, proof-of-concept activities, industry knowledge groups, and enterprise standards development.
Requirements
- Bachelor’s degree in Computer Science, MIS, or a related field and at least 5 years of development experience, or 9 years of related and applicable experience.
- Hands-on experience leading complex software solutions while coding, testing, deploying, troubleshooting, and supporting production systems.
- Production experience designing, building, deploying, and supporting generative AI applications, enterprise assistants, agents, agentic workflows, or reusable AI services at enterprise scale.
- Experience with AWS Strands Agents, Amazon Bedrock Agents, LangGraph, or comparable agent frameworks; RAG; enterprise and semantic search; knowledge and structured-data retrieval; document understanding; and tool-using AI solutions.
- Experience designing multi-agent or supervisor-agent patterns involving delegation, tool selection, orchestration, context and state management, exception handling, and human escalation.
- Experience integrating models, enterprise tools, data, and services through APIs or standards such as Model Context Protocol.
- Experience building AI evaluation frameworks and measuring groundedness, citation correctness, response quality, safety, latency, cost, and regression performance.
- Strong backend engineering experience with enterprise APIs, microservices, distributed systems, RESTful, event-driven, or asynchronous patterns.
- Experience with AWS cloud-native solutions, AWS CDK, Terraform, or CloudFormation, as well as CI/CD pipelines and automated unit, integration, contract, and end-to-end testing.
- Experience with AI observability and operations, including distributed tracing, telemetry, quality monitoring, regression detection, audit evidence, usage measurement, and cost tracking.
- Experience designing secure enterprise solutions with authentication, authorization, workload identity, data protection, audit logging, policy enforcement, guardrails, and human oversight.
- Experience building reusable frameworks, SDKs, libraries, templates, service contracts, test harnesses, or infrastructure components.
- Experience providing technical direction, conducting reviews, mentoring engineers, influencing cross-functional decisions, and communicating trade-offs.
- Experience delivering technology in healthcare, health insurance, financial services, or another regulated industry, with familiarity with HIPAA, SOC 2, privacy, compliance, or responsible AI practices.
- AWS certifications such as AWS Certified Developer, AWS Certified Solutions Architect, or AWS Certified Machine Learning Engineer are preferred.
- Strong analytical, problem-solving, communication, collaboration, organizational, time-management, research, and relationship-building skills, with the ability to work through changing priorities and mentor diverse development teams.
Categories
About Wellmark, Inc.
Wellmark, Inc. sells health insurance plans and health management programs to individuals, families, and employer groups in Iowa and South Dakota. An independent licensee of the Blue Cross and Blue Shield Association, it serves over 2 million members with access to a national provider network. Founded in 1939 and headquartered in Des Moines, Iowa, Wellmark is privately held.