Responsibilities
- Own the end-to-end lifecycle of datacenter compute and storage, including bare-metal provisioning, hypervisor management, SAN/NVMe storage clusters, network configuration, and Kubernetes cluster lifecycle
- Build automation for PXE and firmware workflows, dynamic inventory, image generation, configuration-drift detection, and automated recovery playbooks
- Define and meet reliability targets for provisioning, node commissioning, cluster upgrades, and mean time to recover
- Lead incident response, runbook ownership, on-call operations, incident command, postmortems, and corrective actions for datacenter platform incidents
- Maintain monitoring, alerting, and dashboards for hardware, hypervisors, storage, Kubernetes control planes, and cluster autoscaling
- Manage compute and storage capacity, cost, reclamation, firmware and hypervisor patching, cold-standby systems, and failover procedures
- Perform physical datacenter tasks and coordinate hardware repairs with vendors and field operations
Requirements
- At least 5 years of engineering experience, including at least 4 years owning production datacenter, virtualization, or infrastructure automation systems
- Hands-on expertise with bare-metal provisioning and imaging using PXE/iPXE, IPMI, and Redfish; hypervisors such as KVM/qemu and ESXi; and storage systems including Ceph, NVMeoF, and SAN
- Production Kubernetes operations experience covering cluster provisioning, upgrades, highly available control planes, kubeadm or Cluster API, CNI and CSI troubleshooting, and multi-cluster workload scheduling
- Production-grade coding and automation skills in Python, Go, or Rust, plus experience with CI/CD pipelines, Terraform, Ansible, Helm, and GitOps practices
- Strong networking fundamentals including VLANs, BGP/EVPN leaf-spine networking, LACP, routing, and troubleshooting for cluster networking and storage fabrics
- Experience owning on-call operations, postmortems, SLIs/SLOs, and reliability improvements under operational pressure
- Ability to work on-site in South San Francisco, travel occasionally to datacenter or field locations, and perform rack, cable, hardware troubleshooting, and repair work
- Experience operating in regulated or safety-sensitive environments and following change-control and audit processes
- Clear communication and ability to collaborate with flight software, field operations, hardware, and SRE teams
Benefits
- Regular on-site work in South San Francisco with occasional travel to partner datacenters or field sites
- Participation in on-call rotations
- Hands-on datacenter work including racking, cabling, hardware troubleshooting, and repairs
About Zipline
Zipline was founded to create the first logistics system that serves all humans equally. Our aim is to solve the world’s most urgent and complex access challenges. Leveraging expertise in robotics and autonomy, Zipline designs, manufactures and operates the world’s largest automated delivery system. Zipline serves tens of millions of people around the world and is making good on the promise of building an equitable and more resilient global supply chain. From powering Rwanda’s national blood delivery network and Ghana’s COVID-19 vaccine distribution, to providing on-demand home delivery for Walmart and enabling leading healthcare providers to bring care into the home in the United States, Zipline is transforming the way goods move. By transitioning to clean, electric, instant logistics, we can decarbonize delivery, decrease road congestion, and reduce fossil fuel consumption and air pollution, while providing equitable access for billions of people. The technology is complex but the idea is simple: a teleportation service that delivers what you need, when you need it. Zipline is inspiring people, governments, and businesses to imagine what is possible when goods can move as seamlessly as information. To join the team, check out our career page: https://flyzipline.com/careers/