Primer.io

Senior Solutions Engineer

Primer.io
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1 day ago
Washington, DC, USA or San Francisco, CA, USASenior

Base Salary

$214k - $308k/yr

Responsibilities

  • Partner with the sales team to identify merchant pain points and communicate the value of Primer.
  • Provide technical expertise for business development and translate business requirements into technical solutions.
  • Lead discovery sessions, solution design workshops, product demos, and developer Q&As.
  • Guide merchants from pre-sales conversations through successful go-live and integration ramp-up.
  • Own complex merchant integration projects, including implementation plans, stakeholder alignment, and risk mitigation.
  • Collaborate with Product to identify feature enhancements based on market and merchant feedback.

Requirements

  • Experience in a merchant-facing role involving a complex API product, ideally in payments.
  • Experience implementing frontend SDKs in web or mobile environments and advising developers on integration best practices.
  • Ability to lead discovery sessions, executive presentations, and engagements with technical merchant stakeholders.
  • Strong understanding of technology and the ability to explain and design complex technical solutions.
  • Project management skills and the ability to lead integrations involving multiple teams and dependencies.
  • Excellent communication, presentation, collaboration, creativity, and improvisational skills.
  • Experience working in a fast-paced, scaling environment.

Benefits

  • Fully remote, globally distributed work arrangement.
  • Competitive share options.
  • Unlimited holiday with a minimum of 25 days to be taken.
  • Coworking space access across major cities.
  • Workations and an annual company retreat.
  • Equipment for the role.
  • £500 toward home office setup.
  • Generous learning budget.
  • Private medical insurance.
  • Additional location-dependent perks and benefits.

Categories

Solutions Engineering
Primer.io

About Primer.io

201-500 employees

Primer builds a unified payments infrastructure for merchants, combining checkout, orchestration, routing, and analytics in a single platform. It sells to finance and payments teams at online businesses via a SaaS, transaction-based model, integrating multiple PSPs, payment methods, and risk tools through workflows and APIs. Founded in 2020 and headquartered in London, Primer is privately held and has raised Series C funding from investors including Accel, ICONIQ, Tencent, and Balderton.

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