16 hours ago
Kuala Lumpur, MalaysiaSenior
Responsibilities
- Architect observability solutions for large-scale distributed systems, microservices, cloud-native platforms, and Kubernetes environments.
- Design high-throughput telemetry ingestion, storage, query, and analytics pipelines.
- Implement and advise on OpenTelemetry instrumentation, collectors, and context propagation.
- Apply AI/ML to baselining, anomaly detection, and alert-noise reduction.
- Integrate observability platforms with CI/CD, incident management, and ITSM ecosystems.
- Address Kubernetes networking, service mesh observability, eBPF, kernel-level telemetry, performance overhead, telemetry cost controls, security, privacy, and multi-tenant isolation.
- Map technical telemetry to business transactions, user journeys, SLIs, SLOs, error budgets, and business KPIs.
- Support customer migrations from competing observability platforms and provide field insights to influence product direction.
Requirements
- Strong command of observability fundamentals, including MELT, correlation, sampling, and high-cardinality control.
- Hands-on expertise with OpenTelemetry instrumentation, collectors, and context propagation.
- Strong architectural understanding of large-scale distributed systems, microservices failure modes, cloud-native systems, and Kubernetes observability.
- Working knowledge of APM internals and runtime instrumentation across Java, .NET, Node.js, and Python.
- Experience architecting high-throughput telemetry ingestion, storage, and query pipelines.
- Strong understanding of observability data models, query-pattern analytics, security, privacy, and multi-tenant data isolation.
- Advanced familiarity with Kubernetes networking and service mesh observability.
- Exposure to eBPF, kernel-level telemetry, and zero-instrumentation techniques.
- Experience integrating with CI/CD, incident management, and ITSM ecosystems.
- Experience operating very large-scale, multi-region, or multi-tenant observability platforms is preferred.
- Prior production SRE or platform incident ownership, postmortem experience, regulated-domain experience, customer migration experience, and FinOps or cost-optimization experience are preferred.
- Open-source observability contributions, public technical content, or relevant certifications in OpenTelemetry, hyperscalers, or data domains are preferred.
Tech Stack
Categories
Solutions Engineering
About Cisco
Cisco designs and sells networking, security, and collaboration platforms for enterprises, service providers, and governments, spanning routers and switches, Wi‑Fi, firewalls, zero‑trust, observability, and cloud-managed IT (Meraki) plus Webex. Its business model mixes hardware, software subscriptions, and support/consulting services. Founded in 1984 and headquartered in San Jose, California, Cisco is a public company traded on Nasdaq and serves customers across data centers, campuses, and service provider networks.