2 days ago
Responsibilities
- Build a governed lead-capture platform that validates, deduplicates, consents, enriches, and routes leads from web, portals, webinars, events, partners, and imports.
- Develop AI-native lead qualification, scoring, routing, campaign automation, and explainable decision records using product, web, intent, and firmographic signals.
- Build self-service campaign configuration, lead handoff tracking, consent and suppression controls, and streaming of signals and decisions into OPSWAT Data Master.
- Expose platform data and actions through an MCP server for internal agents and assistants.
- Build reliable integrations with SugarCRM, Salesloft, My OPSWAT, email services, visitor identification, enrichment systems, and other vendor APIs.
- Maintain HubSpot integrations during the migration, including SugarCRM, Salesloft, My OPSWAT, 6sense, web forms, and the Forms API.
- Triage and permanently resolve integration incidents, reconcile HubSpot and platform data, and support the Forms Gateway and interim Salesloft connector.
- Use OPSWAT’s agentic coding platform, own software quality and security, and document systems as they are built.
Requirements
- Bachelor’s degree in Computer Science, Software Engineering, or a related technical field.
- 6+ years building and operating production backend systems, including at least 3 years with Python.
- Recent daily experience building software with AI coding agents such as Claude Code, Cursor, Copilot agent mode, or Codex.
- Production support experience with a marketing automation platform’s integrations, APIs, data model, and CRM synchronization; HubSpot is strongly preferred, with Marketo or Pardot considered.
- Production experience with event-driven and durable-execution patterns including message queues, outboxes, idempotency keys, and replay; Temporal or a comparable workflow engine is preferred.
- Hands-on experience integrating vendor APIs using REST, webhooks, OAuth 2.0, rate limits, and retries.
- Strong PostgreSQL experience including schema design, JSONB, partitioning, Alembic migrations, and query performance.
- Cloud deployment experience on Azure or AWS, including containers, infrastructure as code, GitHub Actions, secrets management, and observability.
- Experience shipping LLM features with structured outputs, evaluation, confidence thresholds, fallbacks, and guardrails using a provided model gateway.
- Excellent written and spoken English and the ability to explain technical trade-offs to marketing operations stakeholders.
- Preferred experience with SugarCRM logic hooks and REST API, other CRM server-side extension models, Salesforce Apex or triggers, and marketing technology concepts such as lead scoring, consent, deliverability, and campaign attribution.
Categories
About OPSWAT
OPSWAT builds cybersecurity software for critical infrastructure, delivering malware prevention, content disarm and reconstruction, secure file transfer, and device access control across IT, OT, and ICS environments. It sells enterprise software and SaaS platforms to public- and private-sector organizations worldwide. Founded in 2002 and headquartered in Tampa, Florida, the privately held company is used in regulated industries such as energy, government, and finance.