Implementation Engineer

3 days ago

Responsibilities

Translate client business requirements into technical configuration and integration plans.
Design, build, test, configure, deploy, and troubleshoot connections between Centrix solutions and external systems.
Configure and support client environments within Azure-hosted architecture.
Perform hands-on technical implementation tasks and manage cases and status updates in Salesforce.
Troubleshoot routine-to-complex technical issues and communicate technical details to clients and project partners.
Create tools, scripts, and process improvements that improve quality, security, and delivery speed.
Track implementation status against project timelines and scope while maintaining required security, availability, confidentiality, and privacy controls.
Collaborate with clients, Project Managers, Sales, Product, Engineering, Development, Delivery, and Hosting teams.

Bachelor’s degree in a related field and 5–7 years of experience.
Experience with Azure architecture and troubleshooting cloud-hosted environments.
Working experience with Salesforce, particularly case management.
Understanding of database design and TSQL query language for enterprise software configuration, installation, and debugging.
Strong troubleshooting, diagnostic, analytical, written, and verbal communication skills.
Ability to manage multiple concurrent client implementations independently and work effectively with cross-functional teams.
Comfort working directly with clients, answering questions, and managing expectations during live projects.
Fluent written and oral communication in English.
Applicants must be authorized to work for any employer in the United States.

Hybrid work opportunities.
Flexible time off.
Career development and mentoring programs.
Health insurance offerings and paid parental leave for eligible new parents.
Community volunteering and company philanthropy programs.
Employee peer recognition programs.
The company is unable to sponsor or take over sponsorship of an employment visa at this time.