Base Salary
$206k - $278k/yr
Responsibilities
- Architect scalable, secure, maintainable, and interoperable customer-centric platforms across a large ecosystem of systems.
- Remain hands-on for approximately 50–70% of the role, contributing across the software development lifecycle.
- Resolve complex and ambiguous cross-team technical problems across onboarding, value realization, partner, and growth and retention domains.
- Define technical standards, patterns, and reference architectures and establish measures for AI impact, reliability, and safety in production.
- Design evaluation, observability, and guardrail frameworks for responsible AI integrations.
- Assess AI and platform impact on software performance, expert productivity, customer time-to-value, retention, and customer satisfaction.
- Partner with Customer Success experts and operations teams to validate solutions and incorporate customer feedback into platform improvements.
- Influence senior product and business leadership by communicating technical strategy, trade-offs, and roadmap implications.
- Coach and mentor Staff and senior engineers and lead through influence across the Sales, Partner, and Customer Success Technology organization.
- Evaluate emerging AI and data technologies and identify opportunities to apply AI across the customer lifecycle.
Requirements
- 12+ years of relevant experience building web, software, or data-intensive applications, with technical leadership at the Senior Staff level or above.
- Experience architecting end-to-end analytical and customer-centric platforms at scale.
- Expert-level proficiency in at least one object-oriented language, including Java/J2EE or C#.
- Experience designing and shipping AI/ML capabilities in production.
- Ideally, experience with LLM-based or agentic systems, including multi-agent orchestration, retrieval-augmented generation, prompt and context engineering, agent memory, evaluation, and guardrails.
- Ability to influence technical direction across teams and communicate complex trade-offs to senior product and business leaders.
- BS/MS in Computer Science or equivalent practical experience.
Benefits
- Competitive compensation package with performance-based rewards.
- May be eligible for a cash bonus, equity rewards, and benefits under applicable plans and programs.
- Expected base pay range is $205,500–$277,500 annually in San Diego.
Tech Stack
Categories
About Intuit
Intuit is a global technology platform that helps our customers and communities overcome their most important financial challenges. Serving millions of customers worldwide with TurboTax, QuickBooks, Credit Karma and Mailchimp, we believe that everyone should have the opportunity to prosper and we work tirelessly to find new, innovative ways to deliver on this belief. We encourage conversations on this page and will not delete comments that follow our terms of use. In order to keep this a safe community, the below posts may be removed: Repeated posts of the same content, spam or posts from fake accounts or profiles, offensive language or material, threats to others in the community, posts deliberately aimed to have a negative effect on the community or conversations.