Sr Software Engineer I
The Walt Disney Company2 hours ago
Bengaluru, IndiaSenior
Responsibilities
- Develop and customize ServiceNow ITSM applications for Incident, Problem, Change, and Request Management.
- Design and implement workflows, business rules, UI policies, and client scripts.
- Create custom applications and modules based on business requirements.
- Configure ServiceNow forms, lists, reports, and dashboards.
- Integrate ServiceNow with third-party systems using REST, SOAP, and web services.
- Develop and maintain update sets for deploying applications across environments.
- Gather stakeholder requirements and translate them into technical solutions.
- Test, debug, and optimize ServiceNow application performance.
- Create and maintain technical documentation and user guides.
- Provide ongoing support and maintenance for existing ITSM implementations.
Requirements
- Bachelor’s degree in Computer Science, Information Technology, or a related field.
- 5+ years of experience in ServiceNow development and administration.
- Strong knowledge of ServiceNow ITSM modules and processes.
- Proficiency in JavaScript, HTML, CSS, XML, and JSON.
- Experience with server-side and client-side ServiceNow scripting.
- Knowledge of ITIL framework and IT service management best practices.
- Experience with ServiceNow integration technologies, including REST, SOAP, and web services.
- Understanding of database concepts and SQL.
- ServiceNow Certified System Administrator certification is preferred.
- ServiceNow Certified Implementation Specialist in ITSM is preferred.
- Experience with ServiceNow platform development tools and methodologies, version control systems, and DevOps practices is preferred.
- Strong analytical, problem-solving, communication, and collaboration abilities are preferred.
Tech Stack
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