Sr Software Engineer I
The Walt Disney Company6 months ago
Bengaluru, IndiaSenior
Responsibilities
- Develop and customize ServiceNow ITSM applications for Incident, Problem, Change, and Request Management.
- Design and implement workflows, business rules, UI policies, and client scripts.
- Create custom applications and modules based on business requirements.
- Configure ServiceNow forms, lists, reports, and dashboards.
- Integrate ServiceNow with third-party systems using REST, SOAP, and web services.
- Develop and maintain update sets for deploying applications across environments.
- Gather stakeholder requirements and translate them into technical solutions.
- Test, debug, and optimize ServiceNow application performance.
- Create and maintain technical documentation and user guides.
- Provide ongoing support and maintenance for existing ITSM implementations.
Requirements
- Bachelor’s degree in Computer Science, Information Technology, or a related field.
- 5+ years of experience in ServiceNow development and administration.
- Strong knowledge of ServiceNow ITSM modules and processes.
- Proficiency in JavaScript, HTML, CSS, XML, and JSON.
- Experience with server-side and client-side ServiceNow scripting.
- Knowledge of ITIL framework and IT service management best practices.
- Experience with ServiceNow integration technologies, including REST, SOAP, and web services.
- Understanding of database concepts and SQL.
- ServiceNow Certified System Administrator certification is preferred.
- ServiceNow Certified Implementation Specialist in ITSM is preferred.
- Experience with ServiceNow platform development tools and methodologies, version control systems, and DevOps practices is preferred.
- Strong analytical, problem-solving, communication, and collaboration abilities are preferred.
Tech Stack
Categories
About The Walt Disney Company
The Walt Disney Company is a diversified entertainment business that produces films and television, operates theme parks and resorts, and runs streaming services including Disney+, Hulu, and ESPN+. It earns revenue from subscriptions and advertising, theatrical distribution, licensing and merchandise, and park admissions and experiences. Founded in 1923 and headquartered in Burbank, California, Disney owns brands such as Pixar, Marvel, Lucasfilm, and 20th Century Studios and serves audiences worldwide.