7 days ago
Toronto, CanadaSenior
Responsibilities
- Operate and improve the reliability of a high-traffic public banking website behind an enterprise content delivery network.
- Configure CDN origins, caching, invalidation, edge logic, TLS, and DNS.
- Tune web application firewall false positives and bot-management controls against production-like traffic.
- Define service-level objectives and error budgets and build observability from logs, real-user monitoring, and synthetic monitoring.
- Analyze web performance, Core Web Vitals, load and rendering behavior, and waterfall data to identify regressions.
- Read and reason about browser-side JavaScript and CSS on a serverless web platform.
- Manage Git-based release engineering, CI/CD production controls, and infrastructure and configuration as code.
- Lead incident command for customer-facing services and produce evidence during incidents.
- Operate within regulated-environment requirements including change control, audit evidence, access management, and third-party risk.
- Coordinate reliability work across Adobe, InfoSec, Network and CDN, Privacy, Production Support, development, and vendor teams.
Requirements
- Substantial hands-on experience operating a high-traffic public website behind an enterprise content delivery network.
- Deep CDN configuration experience covering origin and cache behavior, invalidation, edge logic, TLS, and DNS.
- Practical web application firewall experience, including false-positive tuning and bot management.
- Experience defining service-level objectives and error budgets and building monitoring from log, real-user, and synthetic sources.
- Web performance engineering experience with Core Web Vitals, load and rendering behavior, and waterfall analysis.
- Comfort reading and understanding browser-side JavaScript and CSS.
- Experience with Git-based release engineering, CI/CD as a production control, and infrastructure and configuration as code.
- Experience with incident command for customer-facing services.
- Ability to work effectively with change control, audit evidence, access management, and third-party risk in a regulated environment.
- Akamai and Cloudflare experience is advantageous.
- Adobe Experience Manager exposure, particularly Edge Delivery Services and Assets as a Cloud Service, is advantageous.
- Financial services or other regulated-sector experience is advantageous.
- Bilingual English and French delivery experience is advantageous.
- Accessibility and Search Engine Optimization knowledge sufficient to identify compliance or discoverability risks is advantageous.
Benefits
- Comprehensive, non-negotiable benefits package for regular full-time employees.
- Paid time off, including 12–25 vacation days depending on employee grade, company-paid holidays, personal days, and sick leave.
- Medical, dental, and vision coverage, or provincial healthcare coordination in Canada.
- Retirement savings plans such as 401(k) in the U.S. or RRSP in Canada.
- Life and disability insurance.
- Employee assistance programs and other benefits based on local policy and eligibility.
Tech Stack
Categories
SecuritySite Reliability
About Capgemini
Capgemini is a global IT services and consulting firm that delivers strategy, cloud, AI, software engineering, and managed services to large enterprises and public-sector clients. Founded in 1967 and headquartered in Paris, it is publicly traded on Euronext Paris and operates in 50+ countries. The group expanded its engineering capabilities by acquiring Altran in 2020, now operating as Capgemini Engineering.