Lead Site Reliability Engineer

2 months ago

Base Salary

$200k - $250k/yr

Responsibilities

Ensure 99.99% uptime and meet strict SLAs for healthcare customers.
Design self-healing and fault-tolerant systems for a real-time cloud platform.
Define SLIs, SLOs, and SLAs and improve monitoring and incident resolution.
Architect and manage scalable AWS infrastructure for large-scale real-time data processing.
Optimize Kubernetes and Docker environments for multi-region deployments.
Lead infrastructure-as-code adoption with Terraform.
Build monitoring, alerting, and logging systems using Prometheus, Grafana, OpenTelemetry, and Datadog.
Lead incident response, on-call operations, postmortems, disaster recovery, and business continuity planning.
Automate deployment, scaling, and failover to reduce manual intervention.
Drive technical strategy and roadmap for scalability, monitoring, and reliability engineering.
Lead and mentor the SRE team and collaborate across Product, Engineering, Infrastructure, Security, and Compliance.

10+ years of experience in Site Reliability Engineering or cloud infrastructure.
Proven success scaling high-traffic, mission-critical platforms in SaaS, IoT, or healthcare.
Deep expertise with AWS, Kubernetes, and distributed systems.
Strong monitoring, logging, and observability experience with Prometheus, OpenTelemetry, or similar tools.
Hands-on experience with incident management, postmortems, and resilient systems.
Deep knowledge of infrastructure-as-code automation, Terraform, and GitOps.
Ability to drive technical strategy and grow and mentor a high-performance SRE team.
Understanding of network security, access management, HIPAA, and SOC 2.
Bonus: healthcare IT experience including EHR data, FHIR, and HL7 interoperability.
Bonus: experience with real-time distributed systems, event-driven architectures, large-scale data pipelines, on-call rotations, or major incident management.

Hybrid schedule requiring at least 3 days per week from the New York City office.
Equity in a high-growth company backed by leading investors.
Full health, dental, and vision coverage, 401k, paid time off, paid parental leave, and work tools.
Autonomy to solve meaningful problems with quickly shipping work.

51-200 employees