Responsibilities
- Design and scale core intelligence services for real-time customer interactions and operational foresight.
- Engineer real-time transcription and proactive outbound outreach systems.
- Build conversational interfaces and AI capabilities for anticipating topics, summarizing sentiment, and surfacing unresolved issues.
- Develop cohesive full-stack solutions across server-side and client-side technologies.
- Contribute to projects throughout the entire software development lifecycle in a self-reliant product team.
- Help evaluate and choose new technologies as the technology stack evolves.
Requirements
- Around 6+ years of professional software development experience.
- Experience taking features or technical initiatives from start to finish with ownership of reliability, scalability, and problem-solving outcomes.
- Demonstrable experience designing, building, and maintaining reliable, scalable, and highly available systems.
- Strong mastery of strictly typed or compiled languages, design patterns, and containerized cloud infrastructure on AWS.
- Familiarity with event-driven architecture.
- Commitment to TDD, CI/CD best practices, and responsible use of AI development tools such as Claude Code.
- Willingness to work across different technology stacks, including Elixir, Go, and Ruby.
Benefits
- Remote collaboration within the EET timezone with hybrid work options in Tallinn or Tartu.
- Full-team gatherings in Estonia twice a year.
- Opportunity to work across the full software development lifecycle in self-reliant product teams.
Tech Stack
Categories
About Glia
Glia is the #1 Banking AI platform, empowering community and regional financial institutions to create efficiencies, accelerate loan growth, drive deposits, and deliver experiences that win against megabanks and fintechs. Glia's Banking AI Operating System is a central intelligence layer on top of existing tech stacks, activating an AI workforce of specialized agents that draw from banking data, interaction history, and integrated systems of record. These banking-trained agents automate workflows across voice and digital–from front office to back office–resulting in decreased operational costs and the Universal Banker model. Trusted by 700+ banks and credit unions for its ironclad security and reliability, Glia delivers the industry’s first contractual no-hallucination guarantee. It’s why Glia customers quickly and confidently put Banking AI to work with measurable results from day one.More information about Glia can be found at glia.com. **Note from our Talent Acquisition Team** The Glia Talent Acquisition team is using only glia.com mailboxes for coordinating interviews, providing updates and sending documents. Our hiring process involves an introduction, and practical and team interviews, followed by a decision and offer. For more information, contact our talent team via talent@glia.com.