Lead Software Engineer - Staff Salesforce Engineer
JPMorgan Chase9 hours ago
London, United KingdomStaff+
Responsibilities
- Define and evolve CRM Servicing engineering strategy and target-state architecture aligned with business goals.
- Lead technical discovery, solution architecture, architecture reviews, and end-to-end Salesforce delivery through production support.
- Build key Salesforce components and provide deep technical problem-solving while maintaining standards for code quality, performance, observability, and maintainability.
- Own architectural decisions, governance, technical direction, integration patterns, security, scalability, reliability, and operational readiness.
- Manage technical and delivery risks, coordinate issue resolution, and remove cross-team blockers.
- Partner with engineering teams on event-driven microservices integration, including APIs versus events and synchronous versus asynchronous flows.
- Champion automated testing, CI/CD, observability, release hygiene, SDLC controls, and operational support practices.
- Mentor engineers through coaching, design reviews, reusable patterns, and technical standards.
- Translate business and product needs into technical requirements and architecture direction.
Requirements
- Extensive experience designing and delivering production-grade Salesforce solutions, including Sales Cloud and Service Cloud.
- Proven ability to translate complex business requirements into technical designs and lead delivery from mobilization through production support.
- Strong understanding of financial services, client servicing, regulatory considerations, security, and privacy expectations.
- Strong engineering fundamentals in scalable design, clean code, test automation, performance tuning, and operational resilience.
- Knowledge of SaaS/PaaS, multi-tenancy, multi-tier architectures, cloud platform architecture, and integration patterns.
- Experience delivering cross-cloud Salesforce implementations integrated with cloud and on-premises systems.
- Deep understanding of Salesforce governor limits, large data volumes, and data migration strategy.
- Experience in environments requiring strong security standards, controls, and disciplined SDLC/DevOps practices.
- Demonstrated ability to lead through influence, mentor engineers, and align teams and stakeholders.
- Preferred experience with microservices, event-driven architecture, Kafka and its ecosystem, AWS, and Terraform.
- Salesforce Certified Technical Architect certification is highly desired; Salesforce Certified Application Architect and Salesforce Certified System Architect certifications are preferred.
Tech Stack
Categories
About JPMorgan Chase
JPMorgan Chase provides consumer and commercial banking, payments, credit card, wealth management, and corporate and investment banking services to individuals, businesses, institutions, and governments. The public company (NYSE: JPM) earns revenue from interest, fees, trading, and asset management across operations in more than 100 markets. Headquartered in New York City with roots dating to 1799, it serves retail customers and prominent corporate and government clients through brands including Chase and J.P. Morgan.