Forward Deployed Engineer — Salesforce Agentforce
Concentrix2 days ago
Bellevue, WA, USASenior
Base Salary
$92k - $140k/yr
Responsibilities
- Design, develop, and deploy AI-powered agents using Salesforce Agentforce.
- Partner with customers, business stakeholders, product teams, and engineering teams to scope and deliver AI solutions.
- Build and optimize RAG pipelines, agentic workflows, prompt strategies, and multi-agent orchestration solutions.
- Develop integrations between Salesforce, enterprise applications, APIs, middleware, cloud services, and third-party platforms.
- Configure and customize Agentforce, Data Cloud, Service Cloud, Sales Cloud, and Einstein AI capabilities.
- Translate business requirements into scalable, secure, and maintainable technical solutions.
- Lead or support solution workshops, demonstrations, discovery sessions, and technical discussions.
- Monitor and continuously improve AI agent performance, reliability, security, usability, and adoption.
- Contribute to DevOps, CI/CD, governance, version control, and deployment automation practices.
- Create technical documentation, solution designs, deployment guides, knowledge assets, and implementation playbooks.
- Deliver solutions in agile environments from opportunity identification through production deployment.
- Serve as a technical partner connecting customer needs, enterprise processes, and AI-enabled implementation.
Requirements
- Bachelor’s degree in Computer Science, Engineering, Information Systems, or a related field.
- 5+ years of Salesforce platform experience, including configuration, customization, integration, and development.
- Hands-on experience implementing Salesforce Agentforce.
- Strong experience with Salesforce Service Cloud, Sales Cloud, Data Cloud, and Einstein AI.
- Experience designing and deploying AI-powered applications, intelligent agents, and agentic workflows.
- Experience with LLMs, prompt engineering, RAG, and AI orchestration frameworks.
- Experience integrating Salesforce with enterprise applications through REST APIs, GraphQL, middleware, Salesforce APIs, and cloud services.
- Proficiency in Apex, Lightning Web Components, Salesforce Flows, and Salesforce platform development.
- Understanding of AWS, Azure, or GCP cloud platforms.
- Experience with DevOps, CI/CD pipelines, version control, deployment automation, and release management.
- Experience working in Agile environments and participating in end-to-end solution delivery.
- Strong consulting, problem-solving, solution delivery, communication, presentation, and collaboration skills.
- Ability to explain complex technical concepts clearly and balance speed, quality, scalability, security, and measurable business impact.
Benefits
- Medical, dental, and vision insurance are available to eligible employees.
- Comprehensive employee assistance program.
- 401(k) retirement plan.
- Paid time off and holidays.
- Paid learning days.
- Full-time position with an immediate vacancy and an expected start as soon as possible.
- Onsite five days per week in Bellevue, WA, or Frisco, TX.
- Applicants must be legally authorized to work in the United States and reside in the United States or have a valid U.S. residential address.
Tech Stack
Categories
Forward Deployed
About Concentrix
We’re Concentrix, a Fortune 500® technology and services leader, helping the world's best brands cut through AI hype and create intelligent operations that perform in the real world. We design, build, and run integrated human and AI solutions, harnessing the insight from billions of real-world interactions to help 2000+ of the world’s most complex organizations solve their toughest business challenges. Backed by 20+ years of operational experience and battle tested AI, we’re the Intelligent Transformation Partner that helps clients across every major vertical move from AI ambition to measurable, scalable performance.