GrepJob
Intercom

Senior Forward Deployed Engineer

Intercom
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about 4 hours ago

Responsibilities

  • Drive adoption of Fin by helping prospects unlock AI capabilities.
  • Embed with strategic customers to understand their challenges and requirements.
  • Work alongside customers' technical teams as a trusted expert.
  • Collaborate with Sales, Success, and Product teams for seamless project delivery.
  • Contribute to the evolution of the engineering function by sharing insights.

Requirements

  • Strong engineering background in Computer Science, Mathematics, Software Engineering, or Physics.
  • Experience building a SaaS product with real-world usage.
  • Interest in AI/ML and ability to understand novel problems and architectures.
  • Strong cross-functional collaboration skills.
  • Proficiency in at least one high-level programming language.
  • Ability to prototype and ship software quickly while maintaining quality.
  • Proficiency in using and writing REST APIs.
  • Strong communication skills for technical and non-technical audiences.
  • Willingness to travel and work on-site with customers.

Benefits

  • Competitive salary and meaningful equity.
  • Comprehensive medical, dental, and vision coverage.
  • Regular compensation reviews.
  • Unlimited access to AI tools and encouragement for experimentation.
  • Flexible paid time off policy.
  • Paid Parental Leave Program.
  • 401k plan & match.
  • In-office bicycle storage.
  • Fun events for employees, friends, and family.