11 days ago
Responsibilities
- Lead integration projects from initiation to completion, ensuring project timelines and milestones are met.
- Collaborate with clients to define and adhere to project scope, objectives, and deliverables.
- Assess client systems and requirements to design effective integration solutions.
- Troubleshoot technical issues and provide solutions during the integration process.
- Apply technical skills to provide expert integration advice on how to best utilize our Open REST APIs.
- Create and present detailed, actionable integration plans for clients.
- Serve as the primary point of contact for clients during integration projects.
- Maintain strong client relationships by providing exceptional service and support.
- Train client personnel on how to use integrated systems effectively.
- Work with internal teams to prioritize and discuss customer needs.
- Translate client requirements with Sales Engineers, Solution Architects, and Integration Developers.
- Communicate client requirements to third-party solution integrators.
Requirements
- Experience in technical consulting, including roles in solutions architecture, sales engineering, or software development.
- Ability to organize and consolidate customer data from various formats and applications.
- Excellent project management skills and ability to lead cross-functional teams.
- Proficiency in programming languages (JavaScript), APIs, and data transformation.
- Ability to translate business requirements into technical solutions.
- Detail-oriented with the ability to manage projects involving multiple stakeholders.
- Critical thinking mindset and ability to adapt quickly to customer needs.
- Excellent written, verbal, and client-facing communication skills.
- Experience with integration tools such as Workato, Boomi, Tray.io, or Zapier.
Benefits
- Competitive salary and meaningful equity opportunities.
- Healthcare, dental, and vision coverage.
- 401(k) / RRSP enrollment program.
- Take what you need PTO.
- A culture that values meritocracy and celebrates ideas and effort.