Responsibilities
- Build and configure Journey Builder journeys and Automation Studio automations based on approved user stories.
- Develop AMPscript and SSJS personalization and dynamic content for email and other channel templates.
- Create and maintain data extensions, SQL query activities, and contact or subscriber data models.
- Build and quality-assure one-shot and always-on campaigns across markets and languages.
- Support integration testing between CRM or Commerce platforms and Marketing Cloud using MC Connect and APIs.
- Participate in backlog planning activities and provide effort estimates.
- Monitor and troubleshoot campaign KPIs including deliverability, opens, clicks, and bounce rate.
- Produce and maintain technical documentation for delivered work.
- Contribute to L3 incident root-cause analysis and bug fixes when allocated.
Requirements
- At least 6 years of relevant experience.
- Hands-on experience with Journey Builder, Automation Studio, Email Studio, and Contact Builder or Data Extensions.
- Working knowledge of AMPscript, SSJS, and SQL.
- Experience with API-based integrations between Marketing Cloud and CRM or Commerce platforms.
- Understanding of email deliverability, segmentation, and personalization best practices.
- Experience with version control and release processes for Marketing Cloud assets.
- Good written and spoken English.
- Salesforce Marketing Cloud Email Specialist or Developer certification is preferred.
- Experience with WhatsApp, KakaoTalk, LINE, or retail and luxury goods marketing environments is preferred.
Benefits
- Full-time position based in Bangalore.
- Remote and hybrid work options may be available depending on country.
- Career advancement opportunities, international mobility, and professional development programs.
- Access to learning and development resources, training, industry experts, and current tools.
- Inclusive workplace with accessibility accommodations available during the interview process.
About Valtech
Valtech is the experience innovation company. We orchestrate AI around the experience to unlock trapped enterprise value. In a world where ‘the best’ race toward ‘best practices’, we help enterprises break through and leap ahead, combining data, AI, creativity and technology to achieve true experience innovation. Solutions designed to achieve the exceptional: Experience elevation Commerce acceleration Enterprise transformation Data & AI evolution Marketing creativity & performance We work with global enterprises across retail, financial services, manufacturing and distribution, mobility, health, luxury and travel, serving clients who need a consolidated partner, not another vendor. Led by Olivier Padiou, CEO, Valtech is a network of 6,000+ people in 80+ offices across 25+ countries, including the US, UK, France, Germany, India, Canada, Brazil and Singapore. We exist to create a better way to experience the world.