2 months ago
Remote, CanadaSenior
Responsibilities
- Deliver projects related to pricing plans and billing
- Develop integrations with third-party billing platforms and strengthen the end-to-end billing experience
- Design, build, test, and document core billing software components
- Develop metering, pricing, and rating logic for usage-based and subscription billing models
- Track and report customer usage data accurately
- Monitor and maintain billing systems for high availability and data integrity
- Build automation for recurring billing tasks, reconciliation, and reporting
- Collaborate with product, sales, finance, support, and engineering teams on billing requirements, revenue reporting, and customer inquiries
- Provide technical expertise in billing-related planning and discussions
- Drive code quality, architectural reviews, design documentation, engineering excellence, and mentorship
- Establish observability, alerting, and error handling across the billing pipeline
- Lead incident response and root cause analysis for billing-related issues
Requirements
- Experience in backend software engineering focused on billing, payments, or financial systems
- Deep knowledge of SaaS billing models, including subscriptions, usage-based pricing, proration, discounts, and entitlements
- Experience integrating with third-party billing platforms such as Stripe, Metronome, Orb, or Zuora, or building custom billing systems
- Experience designing and managing distributed systems, microservices, and event-driven architectures
- Proficiency with SQL and data modeling, particularly for financial and usage data
- Understanding of APIs and experience building or integrating internal billing APIs
- Strong proficiency in Go, or production-quality coding experience in another language with willingness to work with Go
- Flexibility in a dynamic startup environment
- Excellent written and verbal communication skills
Benefits
- Fully remote-first and flexible work environment with virtual and in-person social events and corporate coworking access
- Comprehensive health, vision, dental, and other group benefits with no waiting period
- Equity incentive plan and employer-funded retirement contributions with matching up to 0.75% of eligible compensation
- Annual company retreat, team off-sites, and distributed collaboration across Canada, the United States, the United Kingdom, and Singapore
- $1,500 USD annually for professional development, plus mentorship, coaching, and internal promotion opportunities
- Flexible paid time off program
- Company-owned Mac or PC laptop, monthly home internet reimbursement, and $500 USD for workstation setup
- Paid parental leave of 20 weeks for birthing parents and 16 weeks for non-birthing parents
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